Everything was nice

Exelent service 100% Recommend.

My overall experience was decent. The facility was clean and secure, and the move-out process was straightforward. The main frustration was the short-notice rate increase and lack of flexibility after being told support would be available. Clearer communication would have made a big difference.

ConvenientGood value

I used this facility in Longview Tx for 5yrs. The staff has always been friendly and helpful. I've had no issues.

Reasonable price, nice staff!

Great mngr, friendly, explained everything very well, real nice lady

...

Upon moving my items out of storage, I noticed mold damage on my items. When I called in to advise the office that we moved out of storage, I asked about the mold. They mentioned they had a leak and issues with AC. I was NEVER advised there was any issues a leak or AC. I was offered a 800 number to call to file a claim. But, I had my own renters insurance with USAA and they don't cover damage caused by a leak. I am now at a loss with my items. To top it off I have a 15X30 unit with other items in your storage unit. These items include ALL of my furniture, clothes, antiques. I'm afraid to see what damage and loss I have form that. I would've expected better communication if there were any issues with leaks. Especially for the amount I was paying for 2 units. I will be contacting my attorney for my loses.

Because they are so sweet here