I appreciated the climate controlled area and the flatbeds to move things with ease. I would suggest the doors be labeled better. You can get lost, easily, if you don't know where you're going.

longtime customer and haven't had any major issues with the actual facility

I’ve experienced several rent increases without any flexibility regarding late fees. Even when the error is due to Cubesmart’s fault or a lack of communication, they never answer the phone. I’ve had to send multiple emails to get a response.

They provided me with good service the entire time I was using it.

Nice people really good costumer service

I am very pleased thus far with the service and the cleanliness of my unit but there is always room for improvement

Good communication ,clean storage ,organizer very good ,professional took con costumes,good time for open and closed,better price for storage,kindness every day,help questions and answers mi satisfied 100% thanks

price (for now). Girl at front desk was very helpful and nice. Billy got me squared away ,no problems.pleasant.

Rats completely destroyed my items and the policy and insurance. The company provided doesn’t even cover those kinds of damages. Rodents should be alerted about. So disappointing.

When I first starting storing here it was "ok," like more of a 5 because the property wasn't well kept and the area my unit was in that was supposed to be climate controlled. It was always warm and smelled of what I thought was mold or dead rodents all the time. The office was impossible to get a hold of. However, this year I have noticed the unit and property is being MUCH better kept, you can feel the climate control and it actually smells good in my unit's area. Also, the property management and the ladies I have encountered over the past few months have been absolutely amazing, easy to work with, have great customer service and available by both phone and email promptly, when needed.