Your employee is never onsite, never answers phone calls, is always smoking weed. The property has a strong weed smell, the 2 times she has been onsite she reeks of weed. Her locking me out of my unit on 3/27 was unacceptable. Her manager Laura even more so by ignoring the bad behavior and blaming me for being locked out of my own unit.
Verified User
•
Mar 19, 2026
1.0/5
1.0/5
I was told the unit was indoors,it was not and some of my items were damaged by mice. Staff was hardly ever in the office and didn't answer the phone often . First month was in fact not free after all of your added fees. Terrible.
Verified User
•
Mar 15, 2026
5.0/5
5.0/5
Reasonable prices
Verified User
•
Feb 28, 2026
2.0/5
2.0/5
One month after getting a unit the price was raised
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
Easy to pick a unit size, reasonably priced, manager was very nice and helpful
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Very Convenient space easy to get in and out
Verified User
•
Jan 22, 2026
4.0/5
4.0/5
It was very easy to get a storage unit at CubeSmart online. It was also very easy to access the unit, it was always clear of snow and ice in the winter. Any questions I had were quickly answered by the staff there.
Verified User
•
Jan 10, 2026
5.0/5
5.0/5
Great customer service, Marie was awesome went out of her way to help with my needs for storage & ideas for what I needed that worked out awesome thank you Marie, I recommend her highly
Your employee is never onsite, never answers phone calls, is always smoking weed. The property has a strong weed smell, the 2 times she has been onsite she reeks of weed. Her locking me out of my unit on 3/27 was unacceptable. Her manager Laura even more so by ignoring the bad behavior and blaming me for being locked out of my own unit.
Verified User
•
Mar 19, 2026
1.0/5
1.0/5
I was told the unit was indoors,it was not and some of my items were damaged by mice. Staff was hardly ever in the office and didn't answer the phone often . First month was in fact not free after all of your added fees. Terrible.
Verified User
•
Mar 15, 2026
5.0/5
5.0/5
Reasonable prices
Verified User
•
Feb 28, 2026
2.0/5
2.0/5
One month after getting a unit the price was raised
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
Easy to pick a unit size, reasonably priced, manager was very nice and helpful
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Very Convenient space easy to get in and out
Verified User
•
Jan 22, 2026
4.0/5
4.0/5
It was very easy to get a storage unit at CubeSmart online. It was also very easy to access the unit, it was always clear of snow and ice in the winter. Any questions I had were quickly answered by the staff there.
Verified User
•
Jan 10, 2026
5.0/5
5.0/5
Great customer service, Marie was awesome went out of her way to help with my needs for storage & ideas for what I needed that worked out awesome thank you Marie, I recommend her highly