Tim, was incredibly helpful in the process of setting up a storage unit.

Raised the rates several times after they purchased the business from the original owner. Roof leaked during heavy rains.

Staff was polite, answered all questions and followed up.

Easy in and out. Always very helpful and informative.

Great customer service and location is perfect. I can’t say enough good things about my experience.

Super easy to enroll and even leave when we didn’t need it anymore. The technology onsite and online is impressive and just makes everything so convenient. We were in the unit on a Sunday the day we signed up.

Paul, the manager at the store on the corner of 741 and Bethany, is so very nice. I came back for a unit because he was there! I didn’t even check prices at other storage units because I have rented a unit there before and knew that Paul keeps the units safe. He became a friend and he is trustworthy.

Paul was great with the check in process explaining everything in great detail and showing the space!

Everything was awesome.Thanks Paul

I would highly recommend CubeSmart Mason Ohio. Paul was great during the few years I kept a storage unit at that location. CubeSmart is very lucky to have an employee like Paul. Very kind and very helpful.