I have used Cubesmart twice now. Both times, the rent was raised shortly after I came in. For those of us on a budget, it is a slap in the face to budget storage unit cost and then have the rent raised very quickly. I consider my experience with Cubesmart to be a 'bait and switch' scheme that preys on people who don't want to face the challenge of moving their belongings a second time. When I look at the Cubesmart sign, I has a negative connotation to me. The facility is well run and everything was very nice and professionally operated. It would be much more humane if you offered a price guarantee of 1 year so that people could manage their budgets more realistically. Thank you.
Verified User
•
May 26, 2026
5.0/5
5.0/5
Tom was great
Verified User
•
May 16, 2026
5.0/5
5.0/5
Facilities felt safe and were kept clean. Also polite professional customer service.
Verified User
•
Apr 18, 2026
5.0/5
5.0/5
BECAUSE I AM VERY SATISFY WITH THE SERVICE
Verified User
•
Apr 18, 2026
4.0/5
4.0/5
Because everthing3worked out just right for m
Verified User
•
Apr 17, 2026
5.0/5
5.0/5
The customer service was great. The staff was very informative on the unit I needed for my items. The move in and move out was a piece of cake.
I have used Cubesmart twice now. Both times, the rent was raised shortly after I came in. For those of us on a budget, it is a slap in the face to budget storage unit cost and then have the rent raised very quickly. I consider my experience with Cubesmart to be a 'bait and switch' scheme that preys on people who don't want to face the challenge of moving their belongings a second time. When I look at the Cubesmart sign, I has a negative connotation to me. The facility is well run and everything was very nice and professionally operated. It would be much more humane if you offered a price guarantee of 1 year so that people could manage their budgets more realistically. Thank you.
Verified User
•
May 26, 2026
5.0/5
5.0/5
Tom was great
Verified User
•
May 16, 2026
5.0/5
5.0/5
Facilities felt safe and were kept clean. Also polite professional customer service.
Verified User
•
Apr 18, 2026
5.0/5
5.0/5
BECAUSE I AM VERY SATISFY WITH THE SERVICE
Verified User
•
Apr 18, 2026
4.0/5
4.0/5
Because everthing3worked out just right for m
Verified User
•
Apr 17, 2026
5.0/5
5.0/5
The customer service was great. The staff was very informative on the unit I needed for my items. The move in and move out was a piece of cake.