CubeSmart Self Storage
4.2/5
4.2 /5
35 Verified Reviews
4441 Alma Rd, McKinney, TX 75070, US
35 Verified Reviews
5.0/5
5.0 /5
I'm a realtor - we frequently refer clients to this location.We have 5 interior units and four external. We've been at this location for over five years. We just love the service Shanae provides.

5.0/5
5.0 /5
Clean, the gates are always closed, everyone has been so helpful.

5.0/5
5.0 /5
Awesome in store help from the staff on location! Cant remember the name of the woman that helped me but she was a great help in the process.

5.0/5
5.0 /5
In moved in to Washington state.

5.0/5
5.0 /5
Lisa was very accommodating and very helpful. Also appreciated the lady I talked to before her who transferred me to Lisa was also amazing. Sorry I forgot her name but try to find out who it was and recognize her please. Thank you.

5.0/5
5.0 /5
Victor was extremely patient and helpful. Listened to my needs during this transition. Helped set me up with app on phone. Now that I’m getting familiar with this new area, I saw there was a Storage center closer to me but only a short distance. And due to Victors guidance I am pleased with my choice it’s worth a short distance further.

5.0/5
5.0 /5
The service person Shanae was awesome to deal, very friendly and totally professional. She’s an assets to your organization.

5.0/5
5.0 /5
Victor was a Huge help with my Storage needs.One time I needed my lock cut, I lost the keys. Another time I had way too many empty boxes and he took care of those:)

2.0/5
2.0 /5
We have leased the unit for a few years. All was well until Tuesday, November 25th.

2.0/5
2.0 /5
Things went well at first… Then came the string of rate increases. Fine. But then all of a sudden our auto didn’t work one month and I was out of town for two weeks. I received notice that you hadn’t received payment. Tried to call my location, no answer, no call back. I left a message asking for help. Days later with still no call back I get back and the day I get back my office is calling me telling me we can access the unit. We run a Pest Control company and we store our day to day products in this unit and we had a delivery due that day that couldn’t be delivered! (I had to pay an additional $227 to have them deliver the next day.) Anyways, I paid the balance up that morning over the phone and they never unlocked it u til later that afternoon. When I went in to speak to the manager I was confronted by two employees and verbally attacked and blamed for the situation. Later the same lady sent me an email trying to tell my staff I was swearing and yelling at them!! I never even raised my voice to them. They didn’t know I was the owner and I think were trying to get me in trouble…