When I moved my things in my unit the lady that opened my account was very chatty and all she wanted to do was talk. I was in the office over an hour before I could even get my keys. Also I was given the wrong access code and was locked inside the gate and called the emergency number and no one called me back for days. I will never use you guys agay
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
It was clean and ready.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
Nice people a real helpful
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
This location had great staff
Verified User
•
Feb 28, 2026
3.0/5
3.0/5
Rapid rate increases towards the end and there was an incident when our locks were changed without prior notification. When we came to access our unit, it was a huge pain to get a hold of someone via phone or on the premises to find out what had happened.
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
CubeSmart had what I needed when I needed it at a price that i could afford. In addition, the assistance in the main office was first rate - all my concerns addressed and my questions answered.
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
Great
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
Wonderful communication and very helpful
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
Professional service throughout my time I worked with my storage unit there in McKinney Texas
Verified User
•
Jan 26, 2026
5.0/5
5.0/5
the store manager was very kind and super helpful.
When I moved my things in my unit the lady that opened my account was very chatty and all she wanted to do was talk. I was in the office over an hour before I could even get my keys. Also I was given the wrong access code and was locked inside the gate and called the emergency number and no one called me back for days. I will never use you guys agay
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
It was clean and ready.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
Nice people a real helpful
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
This location had great staff
Verified User
•
Feb 28, 2026
3.0/5
3.0/5
Rapid rate increases towards the end and there was an incident when our locks were changed without prior notification. When we came to access our unit, it was a huge pain to get a hold of someone via phone or on the premises to find out what had happened.
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
CubeSmart had what I needed when I needed it at a price that i could afford. In addition, the assistance in the main office was first rate - all my concerns addressed and my questions answered.
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
Great
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
Wonderful communication and very helpful
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
Professional service throughout my time I worked with my storage unit there in McKinney Texas
Verified User
•
Jan 26, 2026
5.0/5
5.0/5
the store manager was very kind and super helpful.