On site manager is very knowledgeable, professional and communicative.

on sitee manager very professional with good communications skills. Property clean and neat.

The young man that assisted me was professional and helpful.

Young man now working deserves a 10. I have three units. Two for about a year and just rented another. The original lady who signed me up last year did not tell me the CUBE raises rates from every 6 months to every year. I found out when the “interim” person told me when she was trading the young man now in there. He’s excellent. I’ll be keeping an eye on this situation and would not hesitate to move all three if they start to raise. Questionable business tactic IMO.

The new guy working ar facility on hy 5 in McKinney is very good. Big improvement to the lady (what a mess) that was previously there. One significant complaint. I have three units. When I originally signed up for the first two, the lady,, Kendra, didn’t tell me how often the units would increase the rates. Totally unacceptable not to be told. Almost a deal breaker. I’ll keep an eye on this one.

When I moved my things in my unit the lady that opened my account was very chatty and all she wanted to do was talk. I was in the office over an hour before I could even get my keys. Also I was given the wrong access code and was locked inside the gate and called the emergency number and no one called me back for days. I will never use you guys agay

It was clean and ready.

Nice people a real helpful

This location had great staff

Rapid rate increases towards the end and there was an incident when our locks were changed without prior notification. When we came to access our unit, it was a huge pain to get a hold of someone via phone or on the premises to find out what had happened.