Chris was very professional throughout the process. I visited a couple of times before making my final decision

Great experience, would like the option to decline the lock when ordering online

You rates go up too often.

Manager was great, friendly, and very helpful. The location and the buildings and units were very clean and handy.

You keep changing the prices to the point where I needed to pull out my stuff because it became to expensive.

Quick price increase, but was warned by you that monthly would go up.

Storage facility was well maintained and managed. It was convenient to access and reasonable priced.

On the initial day of my move, I showed up on a Saturday at 10:20. I went to use the number to get in through the gate as the movers were directly behind me.. I was not able to open the gate with the pass key that was given to me to punch in the office said it was open, but there was nobody there. I tried calling the office number and it took me into voicemail.. being frantic as the movers charge $150 an hour I searched on my phone to call the main headquarters where I was assisted and given a new number to enter to open the gate. The mover explained that this had happened on a prior experience with somebody else that there was nobody in the office when the sign says open daily starting at 6 AM.. I’m super confused as to why this happened and why there’s nobody there. The place is clean and the staff is friendly and I’m glad I was assisted.

The place is extremely clean very well maintained but when arriving Saturday at 10:30 my code did not work to open the gate. Then there was nobody in the building to assist me.. so I called the office because the sign said open and there was nobody there. It put me into voicemail then. I had to search for the number for somebody to try to help me which I got. I do believe their main headquarters, and the girl was able to assist me in punching in a code to get into the building.. It was very nerve-racking because I’m being charged $150 an hour for the movers.. I was told by the mover as well that this has happened before. So please anybody using this company just to make sure and verify that there will be somebody in the office the day you move in in case a situation happens like this. That you’re not stuck sitting outside of the gate with your moving truck behind you. Otherwise the staff is very friendly and the place is very well-maintained but there’s a little gap somewhere. Thank you.

Facility is clean, open, and well managed. No problem with access through the code-managed gate.