LOCATION, SERVICE

This storage place is clean, safe and secure. The staff is super friendly and helpful, in particular (Richard - I think this is his name) He's so polite and so willing to assist the clients, it was a real pleasure dealing with him.

Insane price policy and penalties

Nathan gave me exceptional service. Great pricing as well.

Long term customers are treated poorly. Rates keep going up when new customers get incentives and lower prices.Also, some units are not a full 5x10 - since there’s a column in the back that takes away from the amount of space available for storage

I do not have any problem with the storage or the employees. The employees are super nice and helpful. I do not like your "business model' of continuing to raise the rent. I understand that rent increase everywhere. However, Cubesmart increases are large and frequent. It is completely driven by profit without any consideration for long time customers like me. I have had at least one storage unit since 2008. I want long term storage for decorations and seasonal items without having my rent raised 25% every quarter. Cubesmart needs a program/long term lease option.

The building is perfect.

Very friendly staff, clean facility, great overall experience.

Location, security, air conditioning, price, availability. The management team are great.

Friednly staff, great services and clean premises.