I rented 1 10 X 10 space for a short period while I painted my garage floor, etc. When I set up the lease I assumed they would automatically charge my credit card (my bad for assuming). The first payment was late, I contacted the office and they had already switched to auto payments using my credit card. It was the $41.52 Late Fee on the $207.60 Monthly Rental Fee. Really !! 20% Late Fee !! I will NEVER use your facilities again and every chance I get I will discourage anyone listening to avoid CubeSmart.
Verified User
•
Nov 5, 2025
5.0/5
5.0/5
Because the place was very clean and the employees are very nice people and helpful
Verified User
•
Nov 5, 2025
5.0/5
5.0/5
Cleanliness. Prompt, courteous service.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Clean, bright, full service. The people at the front are helpful and super friendly. Best storage spot in the city.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
The personal are very professional
Verified User
•
Oct 18, 2025
5.0/5
5.0/5
The place is professionally managed by Armando. He’s excellent! Customer service is obviously #1 priority. The place is very clean and maintained nicely. Armando & Gigi do everything to help from opening the account to daily customer needs. Excellent!
Verified User
•
Oct 13, 2025
5.0/5
5.0/5
facil de usar y practico fuera de horas de oficina.
Verified User
•
Oct 8, 2025
1.0/5
1.0/5
No app access. Code box is terribly placed for entry. No rebate for lock purchase like Public storage. No Pro rate for leaving early like Public Storage.
Verified User
•
Oct 8, 2025
5.0/5
5.0/5
The storage facility was always clean, ventilated that good because keeps belongings in good condition, no humidity no dust. Easy access and staff always willing to help.
I rented 1 10 X 10 space for a short period while I painted my garage floor, etc. When I set up the lease I assumed they would automatically charge my credit card (my bad for assuming). The first payment was late, I contacted the office and they had already switched to auto payments using my credit card. It was the $41.52 Late Fee on the $207.60 Monthly Rental Fee. Really !! 20% Late Fee !! I will NEVER use your facilities again and every chance I get I will discourage anyone listening to avoid CubeSmart.
Verified User
•
Nov 5, 2025
5.0/5
5.0/5
Because the place was very clean and the employees are very nice people and helpful
Verified User
•
Nov 5, 2025
5.0/5
5.0/5
Cleanliness. Prompt, courteous service.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Clean, bright, full service. The people at the front are helpful and super friendly. Best storage spot in the city.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
The personal are very professional
Verified User
•
Oct 18, 2025
5.0/5
5.0/5
The place is professionally managed by Armando. He’s excellent! Customer service is obviously #1 priority. The place is very clean and maintained nicely. Armando & Gigi do everything to help from opening the account to daily customer needs. Excellent!
Verified User
•
Oct 13, 2025
5.0/5
5.0/5
facil de usar y practico fuera de horas de oficina.
Verified User
•
Oct 8, 2025
1.0/5
1.0/5
No app access. Code box is terribly placed for entry. No rebate for lock purchase like Public storage. No Pro rate for leaving early like Public Storage.
Verified User
•
Oct 8, 2025
5.0/5
5.0/5
The storage facility was always clean, ventilated that good because keeps belongings in good condition, no humidity no dust. Easy access and staff always willing to help.