Excellent service from manager of the facility -- extremely courteous and thoughtful, and very helpful in working to meet all our needs, presenting us with multiple options and preparing the rental space..

It’s affordable and you can reserve your units online, which is really nice. I would have preferred to use a local place instead of a chain, but this was the only business in the area that had any availability. So, it’s easy and affordable, and the availability of units is solid.

Ease of operation friendly staff accessibility to the unit because it was winter time there was a little bit of ice and I had to work a little harder to get the door open.

Did not like the price increase, but the service was excellent. Appreciated the attentiveness and kind, helpful staff.

Dan is amazing! He manages the property so well. It is clean and I really appreciate his availability and assistance.

Nice people. Easy to access. Very responsive.

your customer service took on an angry tone in all communications.

went pretty smoothly to set up account and local guy was friendly and accessible

Dan was excellent — 10/10.My overall experience with CubeSmart is a 6.5/10, but I’m rating the company 10/10 to ensure it doesn’t reflect negatively on Dan.The reason I moved out is because a few months into renting, my monthly rate increased by about $65 per unit. At that point, it made more sense to invest $6,000 in a waterproof shipping container instead.

Good customer service