Nice people. Easy to access. Very responsive.

your customer service took on an angry tone in all communications.

went pretty smoothly to set up account and local guy was friendly and accessible

Dan was excellent — 10/10.My overall experience with CubeSmart is a 6.5/10, but I’m rating the company 10/10 to ensure it doesn’t reflect negatively on Dan.The reason I moved out is because a few months into renting, my monthly rate increased by about $65 per unit. At that point, it made more sense to invest $6,000 in a waterproof shipping container instead.

Good customer service

Price increase was ridiculously high. I gave away stay rather than being robbed by your company.

Truly excellent service, consistently courteous and attentive, from Dan, the CubeSmart manager in Middlebury VT, who devotes great effort to meeting the needs of his customers, and goes the extra mile to help out in any way he can.

Dan, the manager of the Middlebury CubeSmart location, was incredible friendly and helpful. Units are clean and well maintained.

I have been downsizing from a larger unit to a smaller one. Your onsite manager has been very helpful in helping me make the transition. He is very competent and personable.

Really nice person