Naomi was very helpful with the whole process of renting the storage unit.She is very professional.
Verified User
•
Jul 8, 2026
5.0/5
5.0/5
The storage management and employees are very responsive. Naomi responds via phone and email and is extremely helpful. The facility is always clean and well kept.
Verified User
•
Jul 5, 2026
5.0/5
5.0/5
N/A
Verified User
•
Jul 2, 2026
5.0/5
5.0/5
Because Naomi M. at the Middlefield store was by far the most professional, informative, friendly and helpful Customer Service Representative that I have ever encountered during my 15 year stay in Connecticut.It also helps that the facility was modern and super clean. CubeSmart is a very professional enterprise.
Verified User
•
Jul 1, 2026
2.0/5
2.0/5
The prices start out very low and within a few years it has more than doubled. Many other storage places out there and the prices barely go up. My son has one and it has only gone up $20 in the past three years
Verified User
•
Jun 30, 2026
2.0/5
2.0/5
You offered a good rate when we got in and we were told the rate may go up depending on occupancy of the storage units and shortly thereafter the rate went up and I see almost half the units tagged as empty - maybe if you locked the rate we wouldn't have rushed to get out by the end of the month
Verified User
•
Jun 24, 2026
4.0/5
4.0/5
Good price and good location. GM was very helpful on the phone when I had some questions about a unit.
Verified User
•
Jun 17, 2026
5.0/5
5.0/5
Move was complete.
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Your Middlefield CT employee showed empathy towards my problem and worked with me to make a sound decision.
Naomi was very helpful with the whole process of renting the storage unit.She is very professional.
Verified User
•
Jul 8, 2026
5.0/5
5.0/5
The storage management and employees are very responsive. Naomi responds via phone and email and is extremely helpful. The facility is always clean and well kept.
Verified User
•
Jul 5, 2026
5.0/5
5.0/5
N/A
Verified User
•
Jul 2, 2026
5.0/5
5.0/5
Because Naomi M. at the Middlefield store was by far the most professional, informative, friendly and helpful Customer Service Representative that I have ever encountered during my 15 year stay in Connecticut.It also helps that the facility was modern and super clean. CubeSmart is a very professional enterprise.
Verified User
•
Jul 1, 2026
2.0/5
2.0/5
The prices start out very low and within a few years it has more than doubled. Many other storage places out there and the prices barely go up. My son has one and it has only gone up $20 in the past three years
Verified User
•
Jun 30, 2026
2.0/5
2.0/5
You offered a good rate when we got in and we were told the rate may go up depending on occupancy of the storage units and shortly thereafter the rate went up and I see almost half the units tagged as empty - maybe if you locked the rate we wouldn't have rushed to get out by the end of the month
Verified User
•
Jun 24, 2026
4.0/5
4.0/5
Good price and good location. GM was very helpful on the phone when I had some questions about a unit.
Verified User
•
Jun 17, 2026
5.0/5
5.0/5
Move was complete.
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Your Middlefield CT employee showed empathy towards my problem and worked with me to make a sound decision.