Cube Smart Locked me out once and I was told I hadn’t paid but I produced the receipt and someone locked the wrong unit. Had to wait for someone to drive up from Franklin. This was a Friday before a long weekend. I thought I might get a discount or a free month but told no.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
Excellent onsite personnel. Clean dry temp controlled units
Verified User
•
Mar 5, 2026
1.0/5
1.0/5
Terrible service, constantly changing the price (very money hungry and greedy, AWFUL customer service. Store managers NEVER EVER answer the phones
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Good customer service
Verified User
•
Feb 25, 2026
1.0/5
1.0/5
When I initially signed up my monthly fee was $65.00. I don't understand how we arrived at a 118.00 per month.
Verified User
•
Feb 9, 2026
3.0/5
3.0/5
Cost of unit changes every year. High cost
Verified User
•
Jan 18, 2026
3.0/5
3.0/5
Jackie was extremely helpful and friendly.Gwen was also helpful.With non standard footprints of your buildings I wpuld recommend including interior access dimensions of your exterior doors.
Verified User
•
Jan 16, 2026
3.0/5
3.0/5
Too expensive
Verified User
•
Jan 6, 2026
5.0/5
5.0/5
Gwen was very helpful, very polite, and she really knows what she's doing thank you Gwen
Cube Smart Locked me out once and I was told I hadn’t paid but I produced the receipt and someone locked the wrong unit. Had to wait for someone to drive up from Franklin. This was a Friday before a long weekend. I thought I might get a discount or a free month but told no.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
Excellent onsite personnel. Clean dry temp controlled units
Verified User
•
Mar 5, 2026
1.0/5
1.0/5
Terrible service, constantly changing the price (very money hungry and greedy, AWFUL customer service. Store managers NEVER EVER answer the phones
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Good customer service
Verified User
•
Feb 25, 2026
1.0/5
1.0/5
When I initially signed up my monthly fee was $65.00. I don't understand how we arrived at a 118.00 per month.
Verified User
•
Feb 9, 2026
3.0/5
3.0/5
Cost of unit changes every year. High cost
Verified User
•
Jan 18, 2026
3.0/5
3.0/5
Jackie was extremely helpful and friendly.Gwen was also helpful.With non standard footprints of your buildings I wpuld recommend including interior access dimensions of your exterior doors.
Verified User
•
Jan 16, 2026
3.0/5
3.0/5
Too expensive
Verified User
•
Jan 6, 2026
5.0/5
5.0/5
Gwen was very helpful, very polite, and she really knows what she's doing thank you Gwen