The 3 employees I dealt with at the Millis location were pleasant and very helpful when I needed help or had a question. I didnt like that the exterior door to enter the storage facility was never locked or shut tightly. The room was clean and what I needed so overall good experience.

Friendly Staf.

Unit was good and most things were okay. Had some issues with autopay but got straightened out. Also didn't do a great job in clearing access to the unit after it snowed.

Great experience with the staff. Very friendly atmosphere.

The door is very difficult to open on the storage unit.

Expensive units just for my stuff to be covered in mouse poop

Easy to rent a unit online, was able to reach someone in the office if needed and they were very helpful.

Because Gwen, was very nice😁

Overall, I was pleased with my CubeSmart experience. Gwen provided excellent customer service. My only reason for leaving was that the recent 20% rate increase made Cubesmart no longer competitive with the local market.

The surprise nearly 50% price increase. Trapped with a full storage unit.Everything else was fine. The massive price increase was NOT !