Process to rent the storage unit was easy and manager was helpful. No problem opening the storage unit and easy to lock.
Verified User
•
Apr 17, 2026
5.0/5
5.0/5
everyone I have interacted with has been amazing and the storage unit was spotless
Verified User
•
Apr 15, 2026
5.0/5
5.0/5
Cube Smart employees are great.
Verified User
•
Apr 8, 2026
4.0/5
4.0/5
the staff is very nice and helpful
Verified User
•
Mar 22, 2026
3.0/5
3.0/5
The 3 employees I dealt with at the Millis location were pleasant and very helpful when I needed help or had a question. I didnt like that the exterior door to enter the storage facility was never locked or shut tightly. The room was clean and what I needed so overall good experience.
Verified User
•
Mar 19, 2026
4.0/5
4.0/5
Friendly Staf.
Verified User
•
Mar 3, 2026
3.0/5
3.0/5
Unit was good and most things were okay. Had some issues with autopay but got straightened out. Also didn't do a great job in clearing access to the unit after it snowed.
Verified User
•
Jan 10, 2026
5.0/5
5.0/5
Great experience with the staff. Very friendly atmosphere.
Verified User
•
Jan 10, 2026
2.0/5
2.0/5
The door is very difficult to open on the storage unit.
Verified User
•
Jan 9, 2026
1.0/5
1.0/5
Expensive units just for my stuff to be covered in mouse poop
Process to rent the storage unit was easy and manager was helpful. No problem opening the storage unit and easy to lock.
Verified User
•
Apr 17, 2026
5.0/5
5.0/5
everyone I have interacted with has been amazing and the storage unit was spotless
Verified User
•
Apr 15, 2026
5.0/5
5.0/5
Cube Smart employees are great.
Verified User
•
Apr 8, 2026
4.0/5
4.0/5
the staff is very nice and helpful
Verified User
•
Mar 22, 2026
3.0/5
3.0/5
The 3 employees I dealt with at the Millis location were pleasant and very helpful when I needed help or had a question. I didnt like that the exterior door to enter the storage facility was never locked or shut tightly. The room was clean and what I needed so overall good experience.
Verified User
•
Mar 19, 2026
4.0/5
4.0/5
Friendly Staf.
Verified User
•
Mar 3, 2026
3.0/5
3.0/5
Unit was good and most things were okay. Had some issues with autopay but got straightened out. Also didn't do a great job in clearing access to the unit after it snowed.
Verified User
•
Jan 10, 2026
5.0/5
5.0/5
Great experience with the staff. Very friendly atmosphere.
Verified User
•
Jan 10, 2026
2.0/5
2.0/5
The door is very difficult to open on the storage unit.
Verified User
•
Jan 9, 2026
1.0/5
1.0/5
Expensive units just for my stuff to be covered in mouse poop