The office workers were so helpful

Too expensive

Customer service is TERRIBLE! Frequent and high price increases with no justification. Opaque pricing, at best

Closing out account with Gwen at Millis MA location was completed with no issue. I set up account via QR Code, fairly easy.

Easy process to rent a unit. Had no issues while renting.

CubeSmart in Millis was recommended to me by my daughter-in-law. There is a woman named Gwen who works in the office who very clearly wants to make sure that the customer is happy and gets what they want. I've met her twice now and clearly customer service is alive and well! I'm very happy with my decision!

Staff was unfamiliar with our status. we were already moved in on Oct. 4 when i got a call about when we would move in on Oct 6, but the website reservation worked well

Easy access to facility. Very convenient

Your staff ate professional and knowledgeable.

I loved the welcome bag with the free lock which was exactly the kind of lock I wanted. It is also a very nice facility that conveniently allowed me to do the rental completely online rather than making me wait til business hours. This was a huge help! I have already been recommending it to others.