The rate kept going up, by a large increment, every couple of months. I was offered to relocate to a slightly cheaper unit under a standard rate only for it to be raised up by 1/3 after a while. The light to the entire corridor of my unit is broken for months and I had to bring my own lights when accessing my unit. The lack of any lighting, which is unacceptable especially given the length, resulted me damaging my very very expensive mountain bikes since I can’t see anything when moving my bikes in and out. Worst of all, I noticed there are literally ppl living in their unit and management seems to have done nothing. The fact there are people living there at night just make everything even crazier and both me and my spouse had felt unsafe at times.
Verified User
•
Apr 30, 2026
1.0/5
1.0/5
Rodent infestation
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
Easy registration, immaculate facility, and Bailey has been responsive and very helpful.
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
.
Verified User
•
Mar 15, 2026
1.0/5
1.0/5
All is good except the rate in creases are to much and jump to high each time. I’ve been a 10 year customer and o paid more y to Han a brand new customer.
Verified User
•
Feb 20, 2026
1.0/5
1.0/5
The upper management at CubeSmart is horrible.
Verified User
•
Feb 12, 2026
5.0/5
5.0/5
The Rental process was easy. The units are secure and clean. The facility is easy to get in and out of. Staff are very friendly.
The rate kept going up, by a large increment, every couple of months. I was offered to relocate to a slightly cheaper unit under a standard rate only for it to be raised up by 1/3 after a while. The light to the entire corridor of my unit is broken for months and I had to bring my own lights when accessing my unit. The lack of any lighting, which is unacceptable especially given the length, resulted me damaging my very very expensive mountain bikes since I can’t see anything when moving my bikes in and out. Worst of all, I noticed there are literally ppl living in their unit and management seems to have done nothing. The fact there are people living there at night just make everything even crazier and both me and my spouse had felt unsafe at times.
Verified User
•
Apr 30, 2026
1.0/5
1.0/5
Rodent infestation
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
Easy registration, immaculate facility, and Bailey has been responsive and very helpful.
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
.
Verified User
•
Mar 15, 2026
1.0/5
1.0/5
All is good except the rate in creases are to much and jump to high each time. I’ve been a 10 year customer and o paid more y to Han a brand new customer.
Verified User
•
Feb 20, 2026
1.0/5
1.0/5
The upper management at CubeSmart is horrible.
Verified User
•
Feb 12, 2026
5.0/5
5.0/5
The Rental process was easy. The units are secure and clean. The facility is easy to get in and out of. Staff are very friendly.