Constant outrageous increases for loyal customers while offering steep discounts for new customers. Ridiculous! It should be just the opposite.
Verified User
•
Mar 12, 2026
5.0/5
5.0/5
Well run safe storage. Got a bit too expensive so my trailer is back hogging too much space in my driveway. Facility management was always very responsive to my questions. Thanks for the service.
Verified User
•
Mar 2, 2026
1.0/5
1.0/5
Cost of storage doubled in 3 months
Verified User
•
Mar 1, 2026
2.0/5
2.0/5
Facility was easy to use but 12 to 15 % increases every year were ridiculous. Especially since I stayed there AFTER my unit was Robbed.
Verified User
•
Feb 24, 2026
1.0/5
1.0/5
No snow or ice removal.
Verified User
•
Feb 17, 2026
2.0/5
2.0/5
I switched to a bigger unit at an indoor climate controlled facility for $40/month less than I was paying with Cubesmart. The drive up access was convenient, but not worth the dust/dirt that accumulated over everything in my unit. I also had my unit locked by management twice despite never being late on my bill and having autopay.
Verified User
•
Jan 24, 2026
1.0/5
1.0/5
lots of mice
Verified User
•
Jan 23, 2026
2.0/5
2.0/5
Jacking up the price after 60 days was a definite turn off
Verified User
•
Dec 29, 2025
2.0/5
2.0/5
Location was fine, but the rate shot up quickly.
Verified User
•
Dec 22, 2025
5.0/5
5.0/5
Pam the manager at the Mundelin location was so professionalAnd personable in 2023 when we initially needed the unit. Thank you for your kindness.
Constant outrageous increases for loyal customers while offering steep discounts for new customers. Ridiculous! It should be just the opposite.
Verified User
•
Mar 12, 2026
5.0/5
5.0/5
Well run safe storage. Got a bit too expensive so my trailer is back hogging too much space in my driveway. Facility management was always very responsive to my questions. Thanks for the service.
Verified User
•
Mar 2, 2026
1.0/5
1.0/5
Cost of storage doubled in 3 months
Verified User
•
Mar 1, 2026
2.0/5
2.0/5
Facility was easy to use but 12 to 15 % increases every year were ridiculous. Especially since I stayed there AFTER my unit was Robbed.
Verified User
•
Feb 24, 2026
1.0/5
1.0/5
No snow or ice removal.
Verified User
•
Feb 17, 2026
2.0/5
2.0/5
I switched to a bigger unit at an indoor climate controlled facility for $40/month less than I was paying with Cubesmart. The drive up access was convenient, but not worth the dust/dirt that accumulated over everything in my unit. I also had my unit locked by management twice despite never being late on my bill and having autopay.
Verified User
•
Jan 24, 2026
1.0/5
1.0/5
lots of mice
Verified User
•
Jan 23, 2026
2.0/5
2.0/5
Jacking up the price after 60 days was a definite turn off
Verified User
•
Dec 29, 2025
2.0/5
2.0/5
Location was fine, but the rate shot up quickly.
Verified User
•
Dec 22, 2025
5.0/5
5.0/5
Pam the manager at the Mundelin location was so professionalAnd personable in 2023 when we initially needed the unit. Thank you for your kindness.