The contract I signed said the lock that I purchased from you guys was refundable. That's not trueNext I got a storage online and when I got there it was to small. I couldn't even put all my things in there so I got another storage unit. This makes it number 3. I went to the office to see if they could refund the money for storage number 2 since I was super small. No help I lost money. I will not be using this company ever again and the two storage units I do have I'm taking all my things out before next week. The service, compassion and the need to just do right is not someone this company believes in.
Verified User
•
Nov 6, 2025
4.0/5
4.0/5
Convenient in my situation…clean storage & easy access.
Verified User
•
Nov 3, 2025
2.0/5
2.0/5
In the past i've had to email the corporate office about issues. Also you have one office manager dealing with two offices. There are no posted operating hours. Suggestion - get another office manager or post a sign stating what hours the office manager will be at each location. But you won't hesitate to increase our monthly rental price. imagine that.
Verified User
•
Oct 24, 2025
5.0/5
5.0/5
they were friendly and clean and safe
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
Everything was easy and straigh-forward
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
Easy all around from selection, payment and entrance to facility. Love the free lock as well.
Verified User
•
Aug 26, 2025
5.0/5
5.0/5
Convenient, good access hours, good staff.
Verified User
•
Aug 12, 2025
5.0/5
5.0/5
Exactly what I would have expected
Verified User
•
Aug 2, 2025
5.0/5
5.0/5
Easy and efficient
Verified User
•
Jul 30, 2025
5.0/5
5.0/5
Customer service was great, clean storage , grounds were beautiful and very convenient.
The contract I signed said the lock that I purchased from you guys was refundable. That's not trueNext I got a storage online and when I got there it was to small. I couldn't even put all my things in there so I got another storage unit. This makes it number 3. I went to the office to see if they could refund the money for storage number 2 since I was super small. No help I lost money. I will not be using this company ever again and the two storage units I do have I'm taking all my things out before next week. The service, compassion and the need to just do right is not someone this company believes in.
Verified User
•
Nov 6, 2025
4.0/5
4.0/5
Convenient in my situation…clean storage & easy access.
Verified User
•
Nov 3, 2025
2.0/5
2.0/5
In the past i've had to email the corporate office about issues. Also you have one office manager dealing with two offices. There are no posted operating hours. Suggestion - get another office manager or post a sign stating what hours the office manager will be at each location. But you won't hesitate to increase our monthly rental price. imagine that.
Verified User
•
Oct 24, 2025
5.0/5
5.0/5
they were friendly and clean and safe
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
Everything was easy and straigh-forward
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
Easy all around from selection, payment and entrance to facility. Love the free lock as well.
Verified User
•
Aug 26, 2025
5.0/5
5.0/5
Convenient, good access hours, good staff.
Verified User
•
Aug 12, 2025
5.0/5
5.0/5
Exactly what I would have expected
Verified User
•
Aug 2, 2025
5.0/5
5.0/5
Easy and efficient
Verified User
•
Jul 30, 2025
5.0/5
5.0/5
Customer service was great, clean storage , grounds were beautiful and very convenient.