Melanie at our location was amazing. Very curteous and helpful.
Verified User
•
Jan 18, 2026
5.0/5
5.0/5
The girl who signed us up couldn’t have b en any more pleasant.
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Very helpful and easy communication with Melanie ( desk person). She went above her duty to make our move from PA to Naples as easy as possible. Clean and air conditioned storage units).
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Melanie was very helpful.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Melanie in the office was very helpful and great to work with. The units are clean and well lit. I was happy with the price.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Easy to use the online app. Easy to get to and accessible.
Verified User
•
Dec 26, 2025
5.0/5
5.0/5
Great service the lady was nice and explain well everything.
Verified User
•
Dec 24, 2025
1.0/5
1.0/5
My first visit I saw lights out everywhere and only 1 elevator working at the main entrance. I was told by a person filling in for the manger that day, that all would be fixed by the time I moved my items to storage. DID NOT HAPPEN. I found out that the manager has quit and a new manager was there on her first day training. She told me she would look into all of my concerns. I return a month later and NOT ONE ITEM HAS BEEN FIXED. And you want to charge $88 a month for one slow elevator and NO light at my unit. This is bullshit! I am surrounded by self storage units. Fix my concerns or I will find a better place.
Verified User
•
Dec 15, 2025
5.0/5
5.0/5
the team member I dealt with was very helpful attentive and knew every question I had to ask in and out
Melanie at our location was amazing. Very curteous and helpful.
Verified User
•
Jan 18, 2026
5.0/5
5.0/5
The girl who signed us up couldn’t have b en any more pleasant.
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Very helpful and easy communication with Melanie ( desk person). She went above her duty to make our move from PA to Naples as easy as possible. Clean and air conditioned storage units).
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Melanie was very helpful.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Melanie in the office was very helpful and great to work with. The units are clean and well lit. I was happy with the price.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Easy to use the online app. Easy to get to and accessible.
Verified User
•
Dec 26, 2025
5.0/5
5.0/5
Great service the lady was nice and explain well everything.
Verified User
•
Dec 24, 2025
1.0/5
1.0/5
My first visit I saw lights out everywhere and only 1 elevator working at the main entrance. I was told by a person filling in for the manger that day, that all would be fixed by the time I moved my items to storage. DID NOT HAPPEN. I found out that the manager has quit and a new manager was there on her first day training. She told me she would look into all of my concerns. I return a month later and NOT ONE ITEM HAS BEEN FIXED. And you want to charge $88 a month for one slow elevator and NO light at my unit. This is bullshit! I am surrounded by self storage units. Fix my concerns or I will find a better place.
Verified User
•
Dec 15, 2025
5.0/5
5.0/5
the team member I dealt with was very helpful attentive and knew every question I had to ask in and out