CubeSmart Self Storage
4.2/5
4.2 /5
74 Verified Reviews
7205 Vanderbilt Way, Naples, FL 34119, US
74 Verified Reviews
5.0/5
5.0 /5
A wonderfully kept storage building . Clean and run by efficient and friendly staff with John and Bella running a very good operation. They are also readily available by calling a special number off hours.

5.0/5
5.0 /5
Bella and John both, are excellent gate keepers to our valuables. They are friendly, accommodating and keep the facility spic and span clean. They are to quick to fix problems and readily available by dialing a special number off hours. I am a happy tenant. Doris

5.0/5
5.0 /5
It was local and easy.

5.0/5
5.0 /5
Great clean space. Friendly management. Convenient location.

1.0/5
1.0 /5
when I first moved in, there was a great manager, who kept the premises absolutely spotless. He was also very personable. Since the new manager came in the place is filthy. There was debris opposite my unit and it is still there after six weeks. The current manager has no interpersonal skills.

4.0/5
4.0 /5
Good PriceFriendly employeesGreat place easy access

5.0/5
5.0 /5
The storage unit met our needs and John was wonderful from beginning to end. He was so helpful and went above and beyond to make sure that we had everything that we needed.

2.0/5
2.0 /5
I am very disappointed that Cube smart raises the rates of established customers while offering discounts for new customers. I paid for a whole year when I signed up and then when my year was up the new prices were significantly cheaper than what I originally paid and much cheaper than the new rate they were going to charge me. I went in to see if they could work something out and was told No. Then called corporate and they said I needed to talk to regional manager and then the same guy whosaid it is Cubesmart policy only new customers get discounts. I guess loyalty is not a priority

5.0/5
5.0 /5
We opened our account online,and the office was closed when we came to open the unit. We didn't know about the code to get inside. Another customer told us about it. We were frustrated. No service. Had to leave to text for info.

1.0/5
1.0 /5
Bad customer service poor communication between staff members last time a try to talk to the regional manager Alisha she was yelling on the phone to me for a situation not was handle in the proper manner. If they communicate with the staff the proper way in sure the situation should be addressed and a different way, my interpretation always was respectful to all of the cube smart members.Alisha regional manager yelling on the phone to me after I said hello is give her my name absolutely out of line for a regional manager to be like that to a customer.