My unit got water damage through the walls, which caused mold to ruin 2 of my large pieces of furniture. The climate control also appeared to have stopped working at some point and did not function at least the last few times I went inside (after I discovered mold & decided to leave). I brought it to the office’s attention and wanted compensation for my ruined belongings but was told “climate control is not humidity control” but that’s actually exactly what it is and I’ve paid more for that the whole time. Additionally, my payment went up every year and I ended up paying almost double what I started with, which is absolutely ridiculous.Very unsatisfied.
Verified User
•
May 25, 2026
5.0/5
5.0/5
The experience with Brandon was great. He was very helpful with everything..
Verified User
•
May 4, 2026
5.0/5
5.0/5
Workers are always there ...very friendly
Verified User
•
Apr 13, 2026
5.0/5
5.0/5
Non contact online
Verified User
•
Apr 2, 2026
2.0/5
2.0/5
I had to spend an hour fixing the door just to use it.
Verified User
•
Apr 1, 2026
1.0/5
1.0/5
Was scammed out of my space and extorted for more money to stay after only being there for 4 days!
Verified User
•
Mar 22, 2026
5.0/5
5.0/5
Front desk folks are amazingly helpful!!!
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
My experience with Chanel the front desk lady was very professional so knowledgeable and friendly excellent customer service she deserve a raise and promotion very professional
Verified User
•
Jan 21, 2026
2.0/5
2.0/5
Don't have electricity in the unit and the doors no look good & so spensive for the mount
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
Customer Service person was extremely helpful, and the space was accessible and felt safe for me to come unaccompanied to use the space.
My unit got water damage through the walls, which caused mold to ruin 2 of my large pieces of furniture. The climate control also appeared to have stopped working at some point and did not function at least the last few times I went inside (after I discovered mold & decided to leave). I brought it to the office’s attention and wanted compensation for my ruined belongings but was told “climate control is not humidity control” but that’s actually exactly what it is and I’ve paid more for that the whole time. Additionally, my payment went up every year and I ended up paying almost double what I started with, which is absolutely ridiculous.Very unsatisfied.
Verified User
•
May 25, 2026
5.0/5
5.0/5
The experience with Brandon was great. He was very helpful with everything..
Verified User
•
May 4, 2026
5.0/5
5.0/5
Workers are always there ...very friendly
Verified User
•
Apr 13, 2026
5.0/5
5.0/5
Non contact online
Verified User
•
Apr 2, 2026
2.0/5
2.0/5
I had to spend an hour fixing the door just to use it.
Verified User
•
Apr 1, 2026
1.0/5
1.0/5
Was scammed out of my space and extorted for more money to stay after only being there for 4 days!
Verified User
•
Mar 22, 2026
5.0/5
5.0/5
Front desk folks are amazingly helpful!!!
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
My experience with Chanel the front desk lady was very professional so knowledgeable and friendly excellent customer service she deserve a raise and promotion very professional
Verified User
•
Jan 21, 2026
2.0/5
2.0/5
Don't have electricity in the unit and the doors no look good & so spensive for the mount
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
Customer Service person was extremely helpful, and the space was accessible and felt safe for me to come unaccompanied to use the space.