My experience with Chanel the front desk lady was very professional so knowledgeable and friendly excellent customer service she deserve a raise and promotion very professional

Don't have electricity in the unit and the doors no look good & so spensive for the mount

Customer Service person was extremely helpful, and the space was accessible and felt safe for me to come unaccompanied to use the space.

The staff was very courteous and professional. They were extremely helpful with my needs and concerns.

N/A

Friendly staff, easy and quick to use

Parking area too small

The unit had a checklist that said:Walls had been cleaned: Had Cob Webs on them, and a wasp nest.Floors swept and cleaned: Floor was very dirty with debris and spiders.Door Checked: Door did not stay open.I was told even though I did not use the storage unit, I would not be refunded. I feel like this is a bad business practice, CubeSmart did not follow their standards and I had to pay for it. I was told that because that part of the unit is close to the woods, is why there was debris and spiders. If I would have know this I would have reserved the unit. Why would I want to have personal belongings, clothes, and furniture infested with spiders.Only thing that was convenient was the online process. Unwilling to work with the customer deserves a public review as well.

Great customer service. The manager is very helpful.I was treated very well.