This was our first time using CubeSmart - the location on Trousdale is wonderful. It's easy to access, in a good location, and Judith and Kaysea are so helpful onsite. They made me feel comfortable and secure, and I have no complaints other than price going up.
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
Easy access and can do everything online
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
There has always been a spirit of cooperation with the staff. We love the honesty and ability to work within the confines of the system. No matter whether you are talking with the online staff or the folks in the office, everyone is always working together. This makes for a very good experience overall.
Verified User
•
Feb 18, 2026
5.0/5
5.0/5
Way above average customer service at the Trousdale, Nashville location.
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Great customer service! Easy access to units.
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Great service. Good facility. Super people in the office.
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
Online service was quick and easy to pay attendant was friendly and informative. Will definitely recommend when she changed this over to a new unit. She did it all on a Sunday, which was not expected nor asked for above and beyond.
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
LocationPersonnel friendly...helpful
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
At the Nashville CubeSmart on Trousdale Dr, Judith gave wonderful service from the moment I walked in the door.It was clear from the outset that delivering customer satisfaction through meeting customer needs with appropriate services is their objective. She clearly laid out the options and helped me find a well-matched solution that fit my budget. I could not have asked for a better customer experiencel
This was our first time using CubeSmart - the location on Trousdale is wonderful. It's easy to access, in a good location, and Judith and Kaysea are so helpful onsite. They made me feel comfortable and secure, and I have no complaints other than price going up.
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
Easy access and can do everything online
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
There has always been a spirit of cooperation with the staff. We love the honesty and ability to work within the confines of the system. No matter whether you are talking with the online staff or the folks in the office, everyone is always working together. This makes for a very good experience overall.
Verified User
•
Feb 18, 2026
5.0/5
5.0/5
Way above average customer service at the Trousdale, Nashville location.
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Great customer service! Easy access to units.
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Great service. Good facility. Super people in the office.
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
Online service was quick and easy to pay attendant was friendly and informative. Will definitely recommend when she changed this over to a new unit. She did it all on a Sunday, which was not expected nor asked for above and beyond.
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
LocationPersonnel friendly...helpful
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
At the Nashville CubeSmart on Trousdale Dr, Judith gave wonderful service from the moment I walked in the door.It was clear from the outset that delivering customer satisfaction through meeting customer needs with appropriate services is their objective. She clearly laid out the options and helped me find a well-matched solution that fit my budget. I could not have asked for a better customer experiencel