They never updated me on my storage til it was finna be sold
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Good price easy payment methods.
Verified User
•
Nov 19, 2025
1.0/5
1.0/5
The process to sign up was not efficient for me and my time. I took time off work to go into the office there to finalize my reservation and could not find anyone to help me. It was during business hours. I had wanted to take care of all my questions at one time and finish the process. I was unable to do that so I had to partially do it online (which I do not like!) and finally went in first thing in the morning (more time off from my job) to get the answers to my questions.1 - is there a unit the size I need near the one my boyfriend has? I didn’t get the chance to get an answer to this as a unit was chosen for me because I had to finish the process online😳2 - to check on the refer a friend and give credit to the person who referred me to you. They didn’t know anything about that. So I called again and was told I’d hear back from someone and never have to this date. Without this freferral I would have chosen another facility because the prices were cheaper elsewhere.
Verified User
•
Nov 16, 2025
2.0/5
2.0/5
You got very expensive, very quickly. Your facilities lack the insulation that would protect against bugs.
Verified User
•
Oct 30, 2025
1.0/5
1.0/5
When I was moving in, I had to wait for about 45 minutes for the gate to get unlocked when I was paying $250 an hour for my mover
Verified User
•
Oct 20, 2025
5.0/5
5.0/5
Rented a 5 x 10 in Nashville on Lebanon St near the airport. Angie was terrific with her prompt service and pleasant attitude!
Verified User
•
Oct 3, 2025
1.0/5
1.0/5
My price went up after a few months and I was never told before I rented the unit. I was forced to let the unit go with all of my late mother’s valuables due to financial hardship, and once again I was told after I signed the abandonment form the full terms which included not being able to rent with the company. I was treated coldly during Avery traumatic moment.
They never updated me on my storage til it was finna be sold
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Good price easy payment methods.
Verified User
•
Nov 19, 2025
1.0/5
1.0/5
The process to sign up was not efficient for me and my time. I took time off work to go into the office there to finalize my reservation and could not find anyone to help me. It was during business hours. I had wanted to take care of all my questions at one time and finish the process. I was unable to do that so I had to partially do it online (which I do not like!) and finally went in first thing in the morning (more time off from my job) to get the answers to my questions.1 - is there a unit the size I need near the one my boyfriend has? I didn’t get the chance to get an answer to this as a unit was chosen for me because I had to finish the process online😳2 - to check on the refer a friend and give credit to the person who referred me to you. They didn’t know anything about that. So I called again and was told I’d hear back from someone and never have to this date. Without this freferral I would have chosen another facility because the prices were cheaper elsewhere.
Verified User
•
Nov 16, 2025
2.0/5
2.0/5
You got very expensive, very quickly. Your facilities lack the insulation that would protect against bugs.
Verified User
•
Oct 30, 2025
1.0/5
1.0/5
When I was moving in, I had to wait for about 45 minutes for the gate to get unlocked when I was paying $250 an hour for my mover
Verified User
•
Oct 20, 2025
5.0/5
5.0/5
Rented a 5 x 10 in Nashville on Lebanon St near the airport. Angie was terrific with her prompt service and pleasant attitude!
Verified User
•
Oct 3, 2025
1.0/5
1.0/5
My price went up after a few months and I was never told before I rented the unit. I was forced to let the unit go with all of my late mother’s valuables due to financial hardship, and once again I was told after I signed the abandonment form the full terms which included not being able to rent with the company. I was treated coldly during Avery traumatic moment.