I had no problems or issues for the entire time I was there!
Verified User
•
May 12, 2026
5.0/5
5.0/5
Customer Service Was Excellent
Verified User
•
May 12, 2026
5.0/5
5.0/5
Muy amables
Verified User
•
May 10, 2026
4.0/5
4.0/5
Because everything is good, and I have no problem access in and out
Verified User
•
May 5, 2026
5.0/5
5.0/5
The staff was very helpful and friendly
Verified User
•
Apr 27, 2026
5.0/5
5.0/5
easy process, office followed up
Verified User
•
Apr 23, 2026
1.0/5
1.0/5
Regular fee hikes every few months. This is the only business that penalizes customers for staying longer. My price essentially doubled for no reason other than standard CubeSmart policy.
Verified User
•
Apr 23, 2026
2.0/5
2.0/5
You couldn’t access the storage at anytime which I wasn’t aware and because of the rain there was puddles of water that ruined my things.
Verified User
•
Apr 1, 2026
1.0/5
1.0/5
Mr. Steve (Dickerson Pike, Nashville) was the rudest person that I have come in contact in a while. He was unprofessional, unkind and not polite at all. He talked over me and would allow me to ask questions or express my concerns. "He was so defensive" I felt attacked and disrespected. I politely ended the call completely disappointed 😞. Your best customer service rating is in jeopardy with him representing your company. There on the other has was great, patient and kind.Sheree referred me to the Dickerson Pike location. Which is the only reason I am keeping the unit, even though it is costing me more. Her customer service is hands down a 10.
I had no problems or issues for the entire time I was there!
Verified User
•
May 12, 2026
5.0/5
5.0/5
Customer Service Was Excellent
Verified User
•
May 12, 2026
5.0/5
5.0/5
Muy amables
Verified User
•
May 10, 2026
4.0/5
4.0/5
Because everything is good, and I have no problem access in and out
Verified User
•
May 5, 2026
5.0/5
5.0/5
The staff was very helpful and friendly
Verified User
•
Apr 27, 2026
5.0/5
5.0/5
easy process, office followed up
Verified User
•
Apr 23, 2026
1.0/5
1.0/5
Regular fee hikes every few months. This is the only business that penalizes customers for staying longer. My price essentially doubled for no reason other than standard CubeSmart policy.
Verified User
•
Apr 23, 2026
2.0/5
2.0/5
You couldn’t access the storage at anytime which I wasn’t aware and because of the rain there was puddles of water that ruined my things.
Verified User
•
Apr 1, 2026
1.0/5
1.0/5
Mr. Steve (Dickerson Pike, Nashville) was the rudest person that I have come in contact in a while. He was unprofessional, unkind and not polite at all. He talked over me and would allow me to ask questions or express my concerns. "He was so defensive" I felt attacked and disrespected. I politely ended the call completely disappointed 😞. Your best customer service rating is in jeopardy with him representing your company. There on the other has was great, patient and kind.Sheree referred me to the Dickerson Pike location. Which is the only reason I am keeping the unit, even though it is costing me more. Her customer service is hands down a 10.