I usually don’t complain but the company needs to know. We reserved the unit online but when we arrived at noon on the day of our reservation, the unit was in terrible condition. It had not been cleaned, with dirt and trash inside (rat poison, mouse traps, and numerous vapor bags). The employee on site was helpful in giving us a broom and dust pan.
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
Everything and everyone was wonderful
Verified User
•
Mar 19, 2026
5.0/5
5.0/5
The young ladies that helped me rent the unit was very kind, friendly and helpful. They explained everything and helped us understand the size and pricing .
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
It’s very nice
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
happy
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
Was a great and easy experience.
Verified User
•
Jan 14, 2026
3.0/5
3.0/5
I’d rather not.
Verified User
•
Jan 8, 2026
1.0/5
1.0/5
My monthly fee went from $35,, then $55, then to $65. I would have never chosen Cube Smart for my storage needs had I known the fees would nearly double in less than a year.
I usually don’t complain but the company needs to know. We reserved the unit online but when we arrived at noon on the day of our reservation, the unit was in terrible condition. It had not been cleaned, with dirt and trash inside (rat poison, mouse traps, and numerous vapor bags). The employee on site was helpful in giving us a broom and dust pan.
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
Everything and everyone was wonderful
Verified User
•
Mar 19, 2026
5.0/5
5.0/5
The young ladies that helped me rent the unit was very kind, friendly and helpful. They explained everything and helped us understand the size and pricing .
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
It’s very nice
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
happy
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
Was a great and easy experience.
Verified User
•
Jan 14, 2026
3.0/5
3.0/5
I’d rather not.
Verified User
•
Jan 8, 2026
1.0/5
1.0/5
My monthly fee went from $35,, then $55, then to $65. I would have never chosen Cube Smart for my storage needs had I known the fees would nearly double in less than a year.