The ease of the renting process and friendly and helpful staff.
Verified User
•
Jan 17, 2026
1.0/5
1.0/5
Price increase on unit & paid insurance for almost 2 years but when i got my Devonshire or of the until, I was informed by a professional coaching service it was mold & could not be cleaned. When I inquired about submitting a claim I was told it would most likely be denied because it was the only thing damaged (it was the only thing fabric) & unkown condition upon move in, why would I store unusable furniture?
Verified User
•
Jan 17, 2026
3.0/5
3.0/5
Nice facility and helpful staff. Unfortunately it is expensive compared to other options.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
very easy process, easy access to the unit and easy process when I no longer needed the storage and a fair price.
Verified User
•
Jan 7, 2026
2.0/5
2.0/5
Too expensive
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Great secure place, easy access and process!
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
The customer service is always top notch whether you go into the facility, call or email. They are professional but also very personable. I appreciated their prompt & courteous manner.
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
Super friendly staff, helped us with any questions, issues or concerns we had. The units were very well maintained. Would definitely store our stuff here again!!!
Verified User
•
Nov 18, 2025
1.0/5
1.0/5
You kept increasing rates for absolutely no reason. How does a rate reasonably go from $149 to $200 a month?
The ease of the renting process and friendly and helpful staff.
Verified User
•
Jan 17, 2026
1.0/5
1.0/5
Price increase on unit & paid insurance for almost 2 years but when i got my Devonshire or of the until, I was informed by a professional coaching service it was mold & could not be cleaned. When I inquired about submitting a claim I was told it would most likely be denied because it was the only thing damaged (it was the only thing fabric) & unkown condition upon move in, why would I store unusable furniture?
Verified User
•
Jan 17, 2026
3.0/5
3.0/5
Nice facility and helpful staff. Unfortunately it is expensive compared to other options.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
very easy process, easy access to the unit and easy process when I no longer needed the storage and a fair price.
Verified User
•
Jan 7, 2026
2.0/5
2.0/5
Too expensive
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Great secure place, easy access and process!
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
The customer service is always top notch whether you go into the facility, call or email. They are professional but also very personable. I appreciated their prompt & courteous manner.
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
Super friendly staff, helped us with any questions, issues or concerns we had. The units were very well maintained. Would definitely store our stuff here again!!!
Verified User
•
Nov 18, 2025
1.0/5
1.0/5
You kept increasing rates for absolutely no reason. How does a rate reasonably go from $149 to $200 a month?