We were customers for 14 years. Our rates continued to go up and at the end we were paying $296 per month for a 10x10 non-climate-controlled outside unit. That is outrageous, especially given that new customers had a much lower rate. When we reminded the office staff that we had been loyal long-term customers and asked if we could get that rate that you were giving others we were told no.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
The ease of the renting process and friendly and helpful staff.
Verified User
•
Jan 17, 2026
1.0/5
1.0/5
Price increase on unit & paid insurance for almost 2 years but when i got my Devonshire or of the until, I was informed by a professional coaching service it was mold & could not be cleaned. When I inquired about submitting a claim I was told it would most likely be denied because it was the only thing damaged (it was the only thing fabric) & unkown condition upon move in, why would I store unusable furniture?
Verified User
•
Jan 17, 2026
3.0/5
3.0/5
Nice facility and helpful staff. Unfortunately it is expensive compared to other options.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
very easy process, easy access to the unit and easy process when I no longer needed the storage and a fair price.
Verified User
•
Jan 7, 2026
2.0/5
2.0/5
Too expensive
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Great secure place, easy access and process!
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
The customer service is always top notch whether you go into the facility, call or email. They are professional but also very personable. I appreciated their prompt & courteous manner.
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
Super friendly staff, helped us with any questions, issues or concerns we had. The units were very well maintained. Would definitely store our stuff here again!!!
We were customers for 14 years. Our rates continued to go up and at the end we were paying $296 per month for a 10x10 non-climate-controlled outside unit. That is outrageous, especially given that new customers had a much lower rate. When we reminded the office staff that we had been loyal long-term customers and asked if we could get that rate that you were giving others we were told no.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
The ease of the renting process and friendly and helpful staff.
Verified User
•
Jan 17, 2026
1.0/5
1.0/5
Price increase on unit & paid insurance for almost 2 years but when i got my Devonshire or of the until, I was informed by a professional coaching service it was mold & could not be cleaned. When I inquired about submitting a claim I was told it would most likely be denied because it was the only thing damaged (it was the only thing fabric) & unkown condition upon move in, why would I store unusable furniture?
Verified User
•
Jan 17, 2026
3.0/5
3.0/5
Nice facility and helpful staff. Unfortunately it is expensive compared to other options.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
very easy process, easy access to the unit and easy process when I no longer needed the storage and a fair price.
Verified User
•
Jan 7, 2026
2.0/5
2.0/5
Too expensive
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Great secure place, easy access and process!
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
The customer service is always top notch whether you go into the facility, call or email. They are professional but also very personable. I appreciated their prompt & courteous manner.
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
Super friendly staff, helped us with any questions, issues or concerns we had. The units were very well maintained. Would definitely store our stuff here again!!!