Great service from Stephanie. Clean facility.Would have rated higher but the number of carts available for moving items is way too low for the facility size..
Verified User
•
Nov 24, 2025
3.0/5
3.0/5
The auto storage unit was a little pricey.
Verified User
•
Nov 21, 2025
3.0/5
3.0/5
Anastasia, the exceptional Representative at the Dupont H/W location did everything she could to make my stay - Great...! She was the reason I did not vacate earlier. On ba
Verified User
•
Nov 19, 2025
2.0/5
2.0/5
Great except for the rodents inside.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Its very safe and secured
Verified User
•
Nov 2, 2025
3.0/5
3.0/5
Nice people. Very helpful people.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Very friendly front desk staff. Nice introductory promo. Great monthly price.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
The staff.
Verified User
•
Oct 22, 2025
1.0/5
1.0/5
I booked a unit, and when I arrived with my belongings, I couldn't find any keys to lock the unit. I then spent an hour on the phone with support, who had me walk around the entire complex trying to find at least one open unit, which we never found. I had plans that day, but due to this negligence, I had to cancel everything. In the end, my wife and I had to take all our belongings back out. I’m still waiting for the refund.
Great service from Stephanie. Clean facility.Would have rated higher but the number of carts available for moving items is way too low for the facility size..
Verified User
•
Nov 24, 2025
3.0/5
3.0/5
The auto storage unit was a little pricey.
Verified User
•
Nov 21, 2025
3.0/5
3.0/5
Anastasia, the exceptional Representative at the Dupont H/W location did everything she could to make my stay - Great...! She was the reason I did not vacate earlier. On ba
Verified User
•
Nov 19, 2025
2.0/5
2.0/5
Great except for the rodents inside.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Its very safe and secured
Verified User
•
Nov 2, 2025
3.0/5
3.0/5
Nice people. Very helpful people.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Very friendly front desk staff. Nice introductory promo. Great monthly price.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
The staff.
Verified User
•
Oct 22, 2025
1.0/5
1.0/5
I booked a unit, and when I arrived with my belongings, I couldn't find any keys to lock the unit. I then spent an hour on the phone with support, who had me walk around the entire complex trying to find at least one open unit, which we never found. I had plans that day, but due to this negligence, I had to cancel everything. In the end, my wife and I had to take all our belongings back out. I’m still waiting for the refund.