Prices change too much and mice problem in storage. only was offered to have unit switched. wasnt enough for me.
Verified User
•
Dec 22, 2025
1.0/5
1.0/5
Prices fluctuate too much, late fees unreasonable and bad mice issues
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
This is for Wilmington De location -1. Temperature was hot during summer2. Access on Monday was down bc of electric/internet issues. Other renter told me it started on Sunday so should have been addressed.3. Not enough carts4. Snow/ice in parking lots after snow fall two days prior.
Verified User
•
Dec 13, 2025
1.0/5
1.0/5
Rat and mice are in your storage , destroyed my stuff, water went my stuff and I showed it to the office worker, they came and looked at it, tell me to call insurance, they told me there insurance doesn’t pay for that, i have to take most of my stuff to goodwill, and throw away some, I am not happy about it , I am going to put it on facebook if I don’t get pay for my stuff , i have pictures
Verified User
•
Dec 9, 2025
3.0/5
3.0/5
Because every time I came to the establishment it was always dirty and there was always trash in front on mu unit
Verified User
•
Dec 6, 2025
5.0/5
5.0/5
Convenient location
Verified User
•
Dec 5, 2025
3.0/5
3.0/5
Great service from Stephanie. Clean facility.Would have rated higher but the number of carts available for moving items is way too low for the facility size..
Verified User
•
Nov 24, 2025
3.0/5
3.0/5
The auto storage unit was a little pricey.
Verified User
•
Nov 21, 2025
3.0/5
3.0/5
Anastasia, the exceptional Representative at the Dupont H/W location did everything she could to make my stay - Great...! She was the reason I did not vacate earlier. On ba
Prices change too much and mice problem in storage. only was offered to have unit switched. wasnt enough for me.
Verified User
•
Dec 22, 2025
1.0/5
1.0/5
Prices fluctuate too much, late fees unreasonable and bad mice issues
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
This is for Wilmington De location -1. Temperature was hot during summer2. Access on Monday was down bc of electric/internet issues. Other renter told me it started on Sunday so should have been addressed.3. Not enough carts4. Snow/ice in parking lots after snow fall two days prior.
Verified User
•
Dec 13, 2025
1.0/5
1.0/5
Rat and mice are in your storage , destroyed my stuff, water went my stuff and I showed it to the office worker, they came and looked at it, tell me to call insurance, they told me there insurance doesn’t pay for that, i have to take most of my stuff to goodwill, and throw away some, I am not happy about it , I am going to put it on facebook if I don’t get pay for my stuff , i have pictures
Verified User
•
Dec 9, 2025
3.0/5
3.0/5
Because every time I came to the establishment it was always dirty and there was always trash in front on mu unit
Verified User
•
Dec 6, 2025
5.0/5
5.0/5
Convenient location
Verified User
•
Dec 5, 2025
3.0/5
3.0/5
Great service from Stephanie. Clean facility.Would have rated higher but the number of carts available for moving items is way too low for the facility size..
Verified User
•
Nov 24, 2025
3.0/5
3.0/5
The auto storage unit was a little pricey.
Verified User
•
Nov 21, 2025
3.0/5
3.0/5
Anastasia, the exceptional Representative at the Dupont H/W location did everything she could to make my stay - Great...! She was the reason I did not vacate earlier. On ba