Michael was very accommodating, informative and affordable. I was in and out within 20 minutes. I was able to get a unit on the first floor. I signed up and then I was told how to install the app because I wanted to set up automatic drafts. Thanks for the first month discount.
Verified User
•
Jan 15, 2026
1.0/5
1.0/5
My first floor storage unit was infested with rats, ruining all of my belongings stored inside. No resolution has been made yet. This is very frustrating.
Verified User
•
Jan 4, 2026
5.0/5
5.0/5
Front desk service great
Verified User
•
Jan 2, 2026
1.0/5
1.0/5
The morning I was moving my item to the facility I did not have a good experience as client. The Unit was not cleaned, i personally cleaned it up, then there were too many cigarettes on the hallway door outside my unit hallway, then next to me there was a guy living in the storage unit he was smoking, with loud music, and it seems he was under the influence of a substance I did not fell safe. Since I paid for the movers and did all the paper work I cant afford to take my stuff out, but I dont trust the safety and how its managed.
Verified User
•
Jan 1, 2026
1.0/5
1.0/5
My rates continued to go up frequently and amenities/ access was reduced, all while new customers got lower rates for larger units. We were taken advantage of as long-time renters instead of being valued. The switch to CubeSmart was the worse thing to happen to this property and I will avoid this business in perpetuity while advising any of my community members to do the same. It’s a racket.
Verified User
•
Dec 27, 2025
5.0/5
5.0/5
Wonderful service
Verified User
•
Dec 25, 2025
1.0/5
1.0/5
Opened a rental unit on12/22/25 and it was supposed to be unlocked for me to use went to use it yesterday and it was locked 🔒 I am furious!
Verified User
•
Nov 12, 2025
1.0/5
1.0/5
One of my units was rat infested and I the management is horrible. My storage rate went up nearly $100 dollars and although I moved out on the 10th of the month I was informed I would not receive a prorated rate. Management customer is a -10!!
Michael was very accommodating, informative and affordable. I was in and out within 20 minutes. I was able to get a unit on the first floor. I signed up and then I was told how to install the app because I wanted to set up automatic drafts. Thanks for the first month discount.
Verified User
•
Jan 15, 2026
1.0/5
1.0/5
My first floor storage unit was infested with rats, ruining all of my belongings stored inside. No resolution has been made yet. This is very frustrating.
Verified User
•
Jan 4, 2026
5.0/5
5.0/5
Front desk service great
Verified User
•
Jan 2, 2026
1.0/5
1.0/5
The morning I was moving my item to the facility I did not have a good experience as client. The Unit was not cleaned, i personally cleaned it up, then there were too many cigarettes on the hallway door outside my unit hallway, then next to me there was a guy living in the storage unit he was smoking, with loud music, and it seems he was under the influence of a substance I did not fell safe. Since I paid for the movers and did all the paper work I cant afford to take my stuff out, but I dont trust the safety and how its managed.
Verified User
•
Jan 1, 2026
1.0/5
1.0/5
My rates continued to go up frequently and amenities/ access was reduced, all while new customers got lower rates for larger units. We were taken advantage of as long-time renters instead of being valued. The switch to CubeSmart was the worse thing to happen to this property and I will avoid this business in perpetuity while advising any of my community members to do the same. It’s a racket.
Verified User
•
Dec 27, 2025
5.0/5
5.0/5
Wonderful service
Verified User
•
Dec 25, 2025
1.0/5
1.0/5
Opened a rental unit on12/22/25 and it was supposed to be unlocked for me to use went to use it yesterday and it was locked 🔒 I am furious!
Verified User
•
Nov 12, 2025
1.0/5
1.0/5
One of my units was rat infested and I the management is horrible. My storage rate went up nearly $100 dollars and although I moved out on the 10th of the month I was informed I would not receive a prorated rate. Management customer is a -10!!