We have been using a CubeSmart facility in Connecticut for the last few months and have been impressed with the cleanliness and security.
Verified User
•
May 5, 2026
1.0/5
1.0/5
The manager was unhelpful and unprofessional. Latino guy think his name was Rob.
Verified User
•
Apr 27, 2026
1.0/5
1.0/5
The rate increases are unethical. This company takes advantage of people, enticing them with good rates, only to raise the prices astronomically. My rent went up 625% over time, each time with just 30 days notice. No wonder they opened another new building next ti it. They will continue to feed off people who dont know what they're getting into and take advantage of the next new customer over and over. Great business model setup by the devil. Half the time, the bathrooms were out of order, light sensors malfunctioned, and had a 4 foot concrete beam that supported the building taking room in my unit that I had to pay to store. Ridiculous! I'm not alone, many other renters I've spoken with all said the same things. Good riddance!
Verified User
•
Apr 27, 2026
5.0/5
5.0/5
Clean, easy, just what I needed
Verified User
•
Apr 19, 2026
5.0/5
5.0/5
Easy online rental registration, customer service
Verified User
•
Apr 19, 2026
5.0/5
5.0/5
Staff is friendly and professional.
Verified User
•
Apr 15, 2026
5.0/5
5.0/5
The units are very accessible, very clean climate controlled. Everyone in the office was a pleasure to deal with. I’ve been with them for years and years.
Verified User
•
Apr 9, 2026
5.0/5
5.0/5
The staff was always very friendly and helpful and facilities were always very clean and well maintained
We have been using a CubeSmart facility in Connecticut for the last few months and have been impressed with the cleanliness and security.
Verified User
•
May 5, 2026
1.0/5
1.0/5
The manager was unhelpful and unprofessional. Latino guy think his name was Rob.
Verified User
•
Apr 27, 2026
1.0/5
1.0/5
The rate increases are unethical. This company takes advantage of people, enticing them with good rates, only to raise the prices astronomically. My rent went up 625% over time, each time with just 30 days notice. No wonder they opened another new building next ti it. They will continue to feed off people who dont know what they're getting into and take advantage of the next new customer over and over. Great business model setup by the devil. Half the time, the bathrooms were out of order, light sensors malfunctioned, and had a 4 foot concrete beam that supported the building taking room in my unit that I had to pay to store. Ridiculous! I'm not alone, many other renters I've spoken with all said the same things. Good riddance!
Verified User
•
Apr 27, 2026
5.0/5
5.0/5
Clean, easy, just what I needed
Verified User
•
Apr 19, 2026
5.0/5
5.0/5
Easy online rental registration, customer service
Verified User
•
Apr 19, 2026
5.0/5
5.0/5
Staff is friendly and professional.
Verified User
•
Apr 15, 2026
5.0/5
5.0/5
The units are very accessible, very clean climate controlled. Everyone in the office was a pleasure to deal with. I’ve been with them for years and years.
Verified User
•
Apr 9, 2026
5.0/5
5.0/5
The staff was always very friendly and helpful and facilities were always very clean and well maintained