Very helpful and good with communication. We ended up not using our rental due to finding a storage until closer to where we needed to be but they were overall very good to work with and responsive.

The storage facility I moved to charges less for the same size space and does not charge a monthly insurance fee and does not charge a processing fee if I pay online. But most of all my monthly rate does not get increased without my knowledge or notification.

I needed storage space, was recommended by a friend, everything is settled, now in new apartment. Your company suggested moving company which I used. Thank you for everything.. Mrs. Isabelle Wilson@

Too many rent increases within short periods of time.

The customer service was great. Tbe employees there were extremely helpful

The staff at the location I used are incompetent. If I ever need storage again, I will be looking at another company.

The staff is Amazing. They were a main reason for my continued rental.The way the flood was handled was poor, and the lingering moldy smell is now part of all of my belongings. The increases are just merchant gouging for no reason. I would have stayed for 6-10 years, but your constant increases are not appropriate for good customers.

Muy buena trato, el local siempre limpio y la seguridad al 100!!

Because that fat punk you have sitting @ the desk on 145 in Lenox location! I repeat don’t go to the Harlem location on 145 st

1) The staff was pleasant, courteous and knowledgeable.2) The systems in place were easy to navigate after a couple attempts.3) The facility was clean.