We use this facility because the customer service and help is excellent. Particularly the store manager Jordan who goes above and beyond.
Verified User
•
May 19, 2026
1.0/5
1.0/5
Price increases are obscene
Verified User
•
May 12, 2026
2.0/5
2.0/5
Pricing was much higher than competitors in the area.
Verified User
•
May 10, 2026
5.0/5
5.0/5
Friendly staff. Good service. Clean environment.
Verified User
•
May 9, 2026
3.0/5
3.0/5
Great service
Verified User
•
May 6, 2026
2.0/5
2.0/5
I waited 10 minutes while an employee was on a phone call and didn't get acknowledged or told I'd be taken care of soon. When a female worker with glasses came by to get something she said she was busy when I asked to be taken care of. She was rude and couldn't give a shit frankly.
Verified User
•
May 6, 2026
3.0/5
3.0/5
I think that: It's better to be nice with all the costumes!!
Verified User
•
May 5, 2026
5.0/5
5.0/5
Very courteous customer service!
Verified User
•
May 3, 2026
3.0/5
3.0/5
Overall a positive experience my only complaint was hours of holiday hours or change of hours was not clearly communicated so many times I came and it was closed - should have been emailed or texted
We use this facility because the customer service and help is excellent. Particularly the store manager Jordan who goes above and beyond.
Verified User
•
May 19, 2026
1.0/5
1.0/5
Price increases are obscene
Verified User
•
May 12, 2026
2.0/5
2.0/5
Pricing was much higher than competitors in the area.
Verified User
•
May 10, 2026
5.0/5
5.0/5
Friendly staff. Good service. Clean environment.
Verified User
•
May 9, 2026
3.0/5
3.0/5
Great service
Verified User
•
May 6, 2026
2.0/5
2.0/5
I waited 10 minutes while an employee was on a phone call and didn't get acknowledged or told I'd be taken care of soon. When a female worker with glasses came by to get something she said she was busy when I asked to be taken care of. She was rude and couldn't give a shit frankly.
Verified User
•
May 6, 2026
3.0/5
3.0/5
I think that: It's better to be nice with all the costumes!!
Verified User
•
May 5, 2026
5.0/5
5.0/5
Very courteous customer service!
Verified User
•
May 3, 2026
3.0/5
3.0/5
Overall a positive experience my only complaint was hours of holiday hours or change of hours was not clearly communicated so many times I came and it was closed - should have been emailed or texted