CubeSmart Self Storage
4.0/5
4.0 /5
103 Verified Reviews
444 West 55th St, New York, NY 10019, US
(212) 315-2032
103 Verified Reviews
5.0/5
5.0 /5
The young lady named Faith was so welcoming and very informative, and helpful. I appreciated how she took the time to let me know everything about renting a storage unit. And she wasted no Time making sure some showed me around and showed me more than just one unit.

5.0/5
5.0 /5
Extremely pleasant and helpful staff. Clean, well-lit facilities with easy access.

5.0/5
5.0 /5
During the three years I've had the storage, my belongings were safe, and everytime I went there, the staff were really helpful and friendly

4.0/5
4.0 /5
Excellent customer service at the location.

5.0/5
5.0 /5
Flexible, easy and good employees. I’ll be back very soon. Thank you.

2.0/5
2.0 /5
Although the service from Jordan and his staff has always been good, I found out there was a water problem and I am checking not the status of my staff.I found a crazy amount of rat droppings all over my clothes, shoes etc. and I have been told the insurance doesn't cover it.

3.0/5
3.0 /5
easy in, easy out

1.0/5
1.0 /5
Disgusting manager robert . mg things wee stolen from inside my unit whether by buy stuff for one of the other tenants there was a metal Grid at the top of my unit on the roof and clearly somebody got a vice script or something and pulled it off and they're very cheap shoddy items and I noticed that there were whiskey balls small whiskey balls and different items I had never owned in my unit so I imagine somebody open the opened the roof stole my things and CubeSmart decided to replace it without telling me and this really goes against us paying insurance I filed a police report nothing was ever done it is a disgusting unit it's full of homeless people it is dirty it is not safe and it goes up in price every few weeks the manager is absolutely bipolar Roberts I called him buddy one day and he said he found it offensive absolutely insane bstaff . rust and mould destroyed my items

5.0/5
5.0 /5
Smooth process. Easy to book, easy access, everything was as expected

5.0/5
5.0 /5
Very good staff