Good facility and staff. Was affordable and continuous rate increases drove me away. Bye.
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
Great place for storage. You need to open a few of these mid and south Manhattan.
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
The 55th St NYC location had the best customer service representatives at the front desk. They helped us check in quickly and helped us with the keypad.
Verified User
•
Dec 2, 2025
4.0/5
4.0/5
I have been welcome by Faith who is very efficient, professional attitude, always with a smile despite all what she has to deal with, all happening at the same time!
Verified User
•
Dec 1, 2025
3.0/5
3.0/5
I was informed by one of your representatives that someone would contact me via email or text with the movers' name and number, but so far, I have not been contacted.
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Briana and Jordan were great
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Easy, affordable, clean
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
I would highly recommend the 55th Street location in New York. The store manager Jordan was very responsive to my questions. He clearly explained the billing cycle, took the time to research my concerns, and replied to my email promptly. He ultimately resolved my issue, demonstrating his respect for customers and his commitment to putting them first. I would absolutely choose this location again in the future if needed.
Verified User
•
Nov 13, 2025
5.0/5
5.0/5
The staff is wonderful! So helpful and caring
Verified User
•
Nov 12, 2025
1.0/5
1.0/5
I was misrepresented to and misdirected. Customer intake was misleading and oddly devious as there was a well practiced verbal pretence without substance. Most unlike my previous experience which was positive.
Good facility and staff. Was affordable and continuous rate increases drove me away. Bye.
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
Great place for storage. You need to open a few of these mid and south Manhattan.
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
The 55th St NYC location had the best customer service representatives at the front desk. They helped us check in quickly and helped us with the keypad.
Verified User
•
Dec 2, 2025
4.0/5
4.0/5
I have been welcome by Faith who is very efficient, professional attitude, always with a smile despite all what she has to deal with, all happening at the same time!
Verified User
•
Dec 1, 2025
3.0/5
3.0/5
I was informed by one of your representatives that someone would contact me via email or text with the movers' name and number, but so far, I have not been contacted.
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Briana and Jordan were great
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Easy, affordable, clean
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
I would highly recommend the 55th Street location in New York. The store manager Jordan was very responsive to my questions. He clearly explained the billing cycle, took the time to research my concerns, and replied to my email promptly. He ultimately resolved my issue, demonstrating his respect for customers and his commitment to putting them first. I would absolutely choose this location again in the future if needed.
Verified User
•
Nov 13, 2025
5.0/5
5.0/5
The staff is wonderful! So helpful and caring
Verified User
•
Nov 12, 2025
1.0/5
1.0/5
I was misrepresented to and misdirected. Customer intake was misleading and oddly devious as there was a well practiced verbal pretence without substance. Most unlike my previous experience which was positive.