Easy, affordable, clean

I would highly recommend the 55th Street location in New York. The store manager Jordan was very responsive to my questions. He clearly explained the billing cycle, took the time to research my concerns, and replied to my email promptly. He ultimately resolved my issue, demonstrating his respect for customers and his commitment to putting them first. I would absolutely choose this location again in the future if needed.

The staff is wonderful! So helpful and caring

I was misrepresented to and misdirected. Customer intake was misleading and oddly devious as there was a well practiced verbal pretence without substance. Most unlike my previous experience which was positive.

Very good service. No significant issues, except a long wait to check in the first time.

Renting a new unit was quick and easy. The staff is very friendly and accommodating. The units appear to be very clean and the hallways are well lit.

Unprofessional employee store manager who was an African American doesn't know how to handle customers. Rude and discriminatory

Rent keep increasing.

Everything was fine and no hidden fees

rate constantly increases, cant use the van on moveout, attitude of most front desk staff is very bitter and rude. also vagrants roam the elevators and no one does anything