Too expensive.

Cleaned but overpriced.… Staff is very friendly though

Someone peed in the elevator and it was never cleaned up - just sort of faded away after a few months. Gross. Sometimes it is impossible to find a cart. The guy at the desk was friendly.

When you call in and press the option to speak with a manager,you shouldn’t have to be greeted with either someone who isn’t the manager or someone who is rude because you want to speak with the manager.

Price location and onsite service are outstanding. Grant and Leah are the best!

The manager Stephanie was very nice & helpful

The guy that worked there was very helpful

Overall I had a good experience with CubeSmart. The one thing that changed during the 11 years I had a storage unit was communication with the office manager. Previously I was able to call the manager or at least leave a message if I needed to see them for some reason or get a light bulb replaced. However that changed and all calls have to go through a call center which may or may not pass messages along to the manager. It made communications at the end of my stay very irritating ruining what would have been a score of 10.

The light in the unit is almost non-existant.

Simple move and out. Very convenient.