In general I recommend against using self storage, regardless of the vendor.

I rented a unit on Saturday and the manager april cancelled the lease illegally and I still have not received a refund. April is an abusive luar and should be fired for stealing an elderly woman's social security money

From the beginning there was a problem. When I inquired about the price, I was told that was the price and there no hidden fees. Once my son arrived to store my items, the price was much different than what I was told. I didn't have a choice but to take the storage since I had moved out of the area and I had to store some things still in the area for my other son.When I wanted to close the storage unit, I called and inquired what is needed because I had a friend coming to collect my items. They sent me the paperwork to cut the lock and I was told that was all I needed. Once my friend got there it was again different. There were other forms that was needed and they made it seem like they weren't going to allow my friend to collect my items. I thought I had read somewhere that once my items are cleared out, that automatically cancelled my contract. Nope! I was billed for another month. I did get that taken care of. It's like pulling teeth over there. It's horrible customer service.

The agent was friendly and took the time to explain and show available units.

Everything was so convenient

Fees are too high.

Great service

I closed 1 unit and I was informed that I will receive an email stating of that. It took 1 week of phone calls for them to do so. Very disappointed

Great serviceNo issuesFriendly staff

They provide a very clean storage unit for you. Very nice and friendly also extremely helpful. Easy in and out access.