Great customer service! Easy to communicate and comprehend website!
Verified User
•
Jan 6, 2026
4.0/5
4.0/5
excellent customer service.
Verified User
•
Dec 27, 2025
5.0/5
5.0/5
The staff at this location are very helpful and actually care about the customers needs.
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
Price was ok and Rich was great!!
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
The facility I had been a customer at for several years has several serious issues:1) my rate was really out of line with the market and with the rates for new customers. The managers negotiated a lower rate and credit with me but failed to honor the agreement - and would not send it to me in writing. Then they failed to respond for several weeks to inquiries, etc.2) the building was insecure for a month without explanation - anyone could access the building 24 hours a day with no need for security codes, etc. I alerted management but never got a reply.3) upon vacating I discovered a mouse infestation in my unit. Items were damaged and dirty with mouse poop everywhere. Alerted management and again no response.
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Easy to use, both the webpage and phone app.
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
My things were in great condition after being storages more than 2 years. Also ease for cancellation and the app.
Great customer service! Easy to communicate and comprehend website!
Verified User
•
Jan 6, 2026
4.0/5
4.0/5
excellent customer service.
Verified User
•
Dec 27, 2025
5.0/5
5.0/5
The staff at this location are very helpful and actually care about the customers needs.
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
Price was ok and Rich was great!!
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
The facility I had been a customer at for several years has several serious issues:1) my rate was really out of line with the market and with the rates for new customers. The managers negotiated a lower rate and credit with me but failed to honor the agreement - and would not send it to me in writing. Then they failed to respond for several weeks to inquiries, etc.2) the building was insecure for a month without explanation - anyone could access the building 24 hours a day with no need for security codes, etc. I alerted management but never got a reply.3) upon vacating I discovered a mouse infestation in my unit. Items were damaged and dirty with mouse poop everywhere. Alerted management and again no response.
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Easy to use, both the webpage and phone app.
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
My things were in great condition after being storages more than 2 years. Also ease for cancellation and the app.