I've rented a unit for several years and had always had a good relationship before Cube Smart took over the property. Since the has increased almost each year. In the last few years I have had constant issues. I've been locked out of my unit when I was fully paid with the excuse they sealed the wrong unit. This happened several times. No one seemed to be in the office when I needed to get it cleared up. No one would return calls. Cube Smart just increased their rental fee again. In the last 3-4 months no one was in the office or on the property. The office personnel wold park their vehicles in such a manner that you had to get out and walk up to the keypad, but again no one was in the office. I've had enough.
Verified User
•
Jun 28, 2026
4.0/5
4.0/5
Their dealings were clear and nice!
Verified User
•
Jun 24, 2026
1.0/5
1.0/5
High for no reason. Rent prices keep going up. Roaches in units but going up for what?
Verified User
•
Jun 12, 2026
5.0/5
5.0/5
I received excellent-care service, and Mrs.Janine made me feel special-client/professional warmth.
Verified User
•
May 21, 2026
3.0/5
3.0/5
Ty
Verified User
•
May 19, 2026
4.0/5
4.0/5
Great secure storage, disliked rising cost and couldnt afford it anymore
I've rented a unit for several years and had always had a good relationship before Cube Smart took over the property. Since the has increased almost each year. In the last few years I have had constant issues. I've been locked out of my unit when I was fully paid with the excuse they sealed the wrong unit. This happened several times. No one seemed to be in the office when I needed to get it cleared up. No one would return calls. Cube Smart just increased their rental fee again. In the last 3-4 months no one was in the office or on the property. The office personnel wold park their vehicles in such a manner that you had to get out and walk up to the keypad, but again no one was in the office. I've had enough.
Verified User
•
Jun 28, 2026
4.0/5
4.0/5
Their dealings were clear and nice!
Verified User
•
Jun 24, 2026
1.0/5
1.0/5
High for no reason. Rent prices keep going up. Roaches in units but going up for what?
Verified User
•
Jun 12, 2026
5.0/5
5.0/5
I received excellent-care service, and Mrs.Janine made me feel special-client/professional warmth.
Verified User
•
May 21, 2026
3.0/5
3.0/5
Ty
Verified User
•
May 19, 2026
4.0/5
4.0/5
Great secure storage, disliked rising cost and couldnt afford it anymore