Ty Williams is a great manager at the 4950 Watt Ave, North Highlands. CA storage facility. He made the tour of the available storage very pleasant, taking me on the "golf cart" and saving the unit for me when I had to adjust the date of moving in 3 days later. He has a very pleasant demeanor, professional business sense and shows genuine interest in the welfare of his tenants.
Verified User
•
Feb 21, 2026
5.0/5
5.0/5
Fast and easy
Verified User
•
Feb 6, 2026
1.0/5
1.0/5
1. On site staff rarely available.2. High prices and unusually high number of price increases.3. At the time of cancellation, I was able to find same size units at 39-40% lower rate
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
Customer service is always great! I've been a CubeSmart customer for several years and haven't had a bad experience.
Verified User
•
Jan 23, 2026
4.0/5
4.0/5
Staff were very nice. Place felt looked after and I felt safe. Some corporate policies I think need improvement with clarity with leasing online.
Verified User
•
Jan 18, 2026
1.0/5
1.0/5
Members of your staff relief me of my property twice.
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Great moduleGreat locationGreat staffGreat price
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
It is very clean, secured and good customer service. also I like that your good information by email and paper work when you have new change like before one month.Thank you.
Ty Williams is a great manager at the 4950 Watt Ave, North Highlands. CA storage facility. He made the tour of the available storage very pleasant, taking me on the "golf cart" and saving the unit for me when I had to adjust the date of moving in 3 days later. He has a very pleasant demeanor, professional business sense and shows genuine interest in the welfare of his tenants.
Verified User
•
Feb 21, 2026
5.0/5
5.0/5
Fast and easy
Verified User
•
Feb 6, 2026
1.0/5
1.0/5
1. On site staff rarely available.2. High prices and unusually high number of price increases.3. At the time of cancellation, I was able to find same size units at 39-40% lower rate
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
Customer service is always great! I've been a CubeSmart customer for several years and haven't had a bad experience.
Verified User
•
Jan 23, 2026
4.0/5
4.0/5
Staff were very nice. Place felt looked after and I felt safe. Some corporate policies I think need improvement with clarity with leasing online.
Verified User
•
Jan 18, 2026
1.0/5
1.0/5
Members of your staff relief me of my property twice.
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Great moduleGreat locationGreat staffGreat price
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
It is very clean, secured and good customer service. also I like that your good information by email and paper work when you have new change like before one month.Thank you.