I would have rated CubeSmart a 9. However, your rental increases have brought that down to a 6. The frequency and size of the increases are excessive, and there is no indication they will stabilize. The pattern of constant rate hikes is the only reason my rating is lower.It has become a never‑ending increase cycle. If a unit starts at a promotional rate, I understand that it will eventually rise to the standard rate. But that is not what’s happening here — you are exceeding the stated regular rent and continuing to increase it beyond that. That practice is unreasonable
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
The prices and the professionalism
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Very professional
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
Excellent customer service.
Verified User
•
Dec 16, 2025
5.0/5
5.0/5
Service was amazing. Angelina made sure all my expectations were meet at time of appointment and got me taken care of in no time.
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Great excellent customer service. Clean place, etc.
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Good excellent customer service.
Verified User
•
Nov 27, 2025
5.0/5
5.0/5
Renting was very simple and interactions with employees was always pleasant
Verified User
•
Nov 26, 2025
1.0/5
1.0/5
Por qué son racistas, y no ayudan a las personas que dentro de sus instalaciones se les hace daño, e intento de lecciones con armas
I would have rated CubeSmart a 9. However, your rental increases have brought that down to a 6. The frequency and size of the increases are excessive, and there is no indication they will stabilize. The pattern of constant rate hikes is the only reason my rating is lower.It has become a never‑ending increase cycle. If a unit starts at a promotional rate, I understand that it will eventually rise to the standard rate. But that is not what’s happening here — you are exceeding the stated regular rent and continuing to increase it beyond that. That practice is unreasonable
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
The prices and the professionalism
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Very professional
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
Excellent customer service.
Verified User
•
Dec 16, 2025
5.0/5
5.0/5
Service was amazing. Angelina made sure all my expectations were meet at time of appointment and got me taken care of in no time.
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Great excellent customer service. Clean place, etc.
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Good excellent customer service.
Verified User
•
Nov 27, 2025
5.0/5
5.0/5
Renting was very simple and interactions with employees was always pleasant
Verified User
•
Nov 26, 2025
1.0/5
1.0/5
Por qué son racistas, y no ayudan a las personas que dentro de sus instalaciones se les hace daño, e intento de lecciones con armas