-The manager Kristi is extremely rude, unprofessional, and disrespectful. Can't believe shes working there.- they don't shovel in winter so giant snow piles in front of unit that gets snow dragged in and out of the unit. Say they use a plow truck but must not use salt bc the concrete is always covered in ice even days after when its now snowing.- raising the price after being there only a few months (which ive heard happens to alot of people) is deceptive and messed up- mold in the unit*will NEVER recommend this place due to each of these reasons. I let others know how horrible it is as well.*
Verified User
•
Dec 15, 2025
2.0/5
2.0/5
The customer service was fine enough, but CubeSmart is still higher than its' competitors as it relates to cost for lockers. So, I would recommend competitors for cost reasons.
Verified User
•
Nov 26, 2025
1.0/5
1.0/5
Unit was not very nice due to its age and you raised the rent $30 a month after four months of our renting. I moved out to a climate controlled that was less money, cleaner and larger with lighting.
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Easy to sign up and easy in and out to access
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
Outstanding customer service
Verified User
•
Nov 19, 2025
2.0/5
2.0/5
The cost of the small climate controlled indoor storage was extremely expensive in my opinion. We used it simply for Christmas decorations.
Verified User
•
Nov 18, 2025
2.0/5
2.0/5
Unit broken into, gate broken after for couple of months, no camera coverage, unit leaked water
Verified User
•
Nov 14, 2025
3.0/5
3.0/5
To expensive, raised amt due 2× since the beginning..
-The manager Kristi is extremely rude, unprofessional, and disrespectful. Can't believe shes working there.- they don't shovel in winter so giant snow piles in front of unit that gets snow dragged in and out of the unit. Say they use a plow truck but must not use salt bc the concrete is always covered in ice even days after when its now snowing.- raising the price after being there only a few months (which ive heard happens to alot of people) is deceptive and messed up- mold in the unit*will NEVER recommend this place due to each of these reasons. I let others know how horrible it is as well.*
Verified User
•
Dec 15, 2025
2.0/5
2.0/5
The customer service was fine enough, but CubeSmart is still higher than its' competitors as it relates to cost for lockers. So, I would recommend competitors for cost reasons.
Verified User
•
Nov 26, 2025
1.0/5
1.0/5
Unit was not very nice due to its age and you raised the rent $30 a month after four months of our renting. I moved out to a climate controlled that was less money, cleaner and larger with lighting.
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Easy to sign up and easy in and out to access
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
Outstanding customer service
Verified User
•
Nov 19, 2025
2.0/5
2.0/5
The cost of the small climate controlled indoor storage was extremely expensive in my opinion. We used it simply for Christmas decorations.
Verified User
•
Nov 18, 2025
2.0/5
2.0/5
Unit broken into, gate broken after for couple of months, no camera coverage, unit leaked water
Verified User
•
Nov 14, 2025
3.0/5
3.0/5
To expensive, raised amt due 2× since the beginning..