The Randall Ohio store is dirty and the security gates and doors do not always function leaving the facility unsecured.
Verified User
•
Feb 6, 2026
3.0/5
3.0/5
There wasn’t any carts available when I was moving my belongings out. When I moved in, there was.
Verified User
•
Nov 28, 2025
3.0/5
3.0/5
The staff was very nice.
Verified User
•
Nov 23, 2025
3.0/5
3.0/5
It was hard to get in touch with the location manager. The last week I was there the main gate stayed open. Even though the manager said the price wouldn't go up for at least 6mths. I got an email saying it was going up $55. I would use you guys again.
Verified User
•
Nov 23, 2025
3.0/5
3.0/5
Made several calls after renting unit leaving messages have not heard back from anyone.Also was charged for lock that was not at the unit when I went to use it.
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
The service rendered was excellent. And transactions went smoothly.
Verified User
•
Nov 12, 2025
3.0/5
3.0/5
Because I can't get in after 10:00
Verified User
•
Nov 6, 2025
1.0/5
1.0/5
Multiple doors on the back side of the 2nd building broken. Felt unsafe for months. Trash and dead bugs in hallways, etc. Carts falling apart. Raise rent multiple times without any improvements. No I can not recommend this location.
The Randall Ohio store is dirty and the security gates and doors do not always function leaving the facility unsecured.
Verified User
•
Feb 6, 2026
3.0/5
3.0/5
There wasn’t any carts available when I was moving my belongings out. When I moved in, there was.
Verified User
•
Nov 28, 2025
3.0/5
3.0/5
The staff was very nice.
Verified User
•
Nov 23, 2025
3.0/5
3.0/5
It was hard to get in touch with the location manager. The last week I was there the main gate stayed open. Even though the manager said the price wouldn't go up for at least 6mths. I got an email saying it was going up $55. I would use you guys again.
Verified User
•
Nov 23, 2025
3.0/5
3.0/5
Made several calls after renting unit leaving messages have not heard back from anyone.Also was charged for lock that was not at the unit when I went to use it.
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
The service rendered was excellent. And transactions went smoothly.
Verified User
•
Nov 12, 2025
3.0/5
3.0/5
Because I can't get in after 10:00
Verified User
•
Nov 6, 2025
1.0/5
1.0/5
Multiple doors on the back side of the 2nd building broken. Felt unsafe for months. Trash and dead bugs in hallways, etc. Carts falling apart. Raise rent multiple times without any improvements. No I can not recommend this location.