I wish there was better communication when there are repeated increases to our unit cost. We were with you for probably close to 15 years and as I explained to Roberta in your office, there’s been a lot of personal and illnesses that I have been dealing with. She seemed abrupt short with her answers, rude comments and her overall behavior was not one that’s conducive to customer service. I worked in customer service for over 30 years. We do appreciate everything that you have done best in the future.

You increased my monthly fee THIRTY percent after 3-4 months. That was not disclosed upfront. Very misleading. I would have kept my things there for a year otherwise.

Too expensive ensuve

Not super friendly office manager.Also, the unit has a big step up with potential for harming tires, making it challenging to park a car into it. It would have been good to have been told about that beforehand so I could have been prepared.

Monthly cost was too expensive, pricing kept increasing. Westy’s storage is $50 cheaper per month for same size unit and no price increase for two years.

Easy to get setup and best prices!

The service is excellent

Excellent service

People are not helpful. No flexibility with customers

It was ok