Very helpful an straight to the point. Whenever u need something they will assist u with information that will help you picking your unit or offering boxes to help u with moving in process
Verified User
•
May 7, 2026
5.0/5
5.0/5
The facility is very clean and Tina is always willing to help. I rented a second storage and she made sure the second one was in close proximity of the first unit. I thought that effort was awesome and for that alone, this Odenton store has a customer for as long as I live in the city.
Verified User
•
May 3, 2026
5.0/5
5.0/5
The lady that works, there was a big help
Verified User
•
May 1, 2026
5.0/5
5.0/5
Home relocation
Verified User
•
Apr 28, 2026
5.0/5
5.0/5
Clean and friendly service. Ms. Tina was wonderful!
Verified User
•
Apr 27, 2026
1.0/5
1.0/5
Honestly,I’ve used variety of different storage companies across the U.S. in my time and this one was by far the worst. The initial lying about my storage unit being close to an elevator really set the tone for how my time in the unit was gonna go. The locking my unit when my neighbor didn’t pay their bill was annoying. The CONSTANT raising of my bill for a 3rd floor unit no where near an elevator to nearly $200 dollars was insane. Meanwhile these exact unit types on the first floor was over $50 dollars cheaper. The time I was inpatient in a hospital and was unable to access a phone to pay my bill and being unwilling to waive the fee one time really showed me how much this company cares. The app stopped working months ago so I had block out time in my day to pay by phone which takes way too long and then you have the audacity to charge me $5 dollars to pay my bill. 0/10, should’ve stayed using ExtraSpace. Biggest regret, I actively told my coworkers to stay away from using this place.
Verified User
•
Apr 15, 2026
5.0/5
5.0/5
Tina is amazing!
Verified User
•
Apr 12, 2026
5.0/5
5.0/5
Manager is awsome!
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Great
Verified User
•
Mar 30, 2026
5.0/5
5.0/5
Tina is always professional and polite. She goes "above and beyond" the call of duty to make sure everything is squared away. I've rented space, specifically at her location, on two separate occasions. If/when I find myself back in this area, I will be sure to come to CubeSmart for my storage solution.
Very helpful an straight to the point. Whenever u need something they will assist u with information that will help you picking your unit or offering boxes to help u with moving in process
Verified User
•
May 7, 2026
5.0/5
5.0/5
The facility is very clean and Tina is always willing to help. I rented a second storage and she made sure the second one was in close proximity of the first unit. I thought that effort was awesome and for that alone, this Odenton store has a customer for as long as I live in the city.
Verified User
•
May 3, 2026
5.0/5
5.0/5
The lady that works, there was a big help
Verified User
•
May 1, 2026
5.0/5
5.0/5
Home relocation
Verified User
•
Apr 28, 2026
5.0/5
5.0/5
Clean and friendly service. Ms. Tina was wonderful!
Verified User
•
Apr 27, 2026
1.0/5
1.0/5
Honestly,I’ve used variety of different storage companies across the U.S. in my time and this one was by far the worst. The initial lying about my storage unit being close to an elevator really set the tone for how my time in the unit was gonna go. The locking my unit when my neighbor didn’t pay their bill was annoying. The CONSTANT raising of my bill for a 3rd floor unit no where near an elevator to nearly $200 dollars was insane. Meanwhile these exact unit types on the first floor was over $50 dollars cheaper. The time I was inpatient in a hospital and was unable to access a phone to pay my bill and being unwilling to waive the fee one time really showed me how much this company cares. The app stopped working months ago so I had block out time in my day to pay by phone which takes way too long and then you have the audacity to charge me $5 dollars to pay my bill. 0/10, should’ve stayed using ExtraSpace. Biggest regret, I actively told my coworkers to stay away from using this place.
Verified User
•
Apr 15, 2026
5.0/5
5.0/5
Tina is amazing!
Verified User
•
Apr 12, 2026
5.0/5
5.0/5
Manager is awsome!
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Great
Verified User
•
Mar 30, 2026
5.0/5
5.0/5
Tina is always professional and polite. She goes "above and beyond" the call of duty to make sure everything is squared away. I've rented space, specifically at her location, on two separate occasions. If/when I find myself back in this area, I will be sure to come to CubeSmart for my storage solution.