Friendly, easy to set up clean

Customer service and price hikes

Great

Polite and friendly

Was told one thing over the phone that it would be this price then get their and find out that its a different price and they said nothing about the insurance over the phone

nice people reasonable prices

Clean, easy access, friendly workers but just too far away from where I live

Melanie (@4838) has been excellent in communication and customer service. Not just with the 1st unit I rented, but also with the next 2 additional units.

I can’t wrap my mind around why a storage unit, which doesn’t comprise of any, but one person who sits behind a desk, causes the rent of the unit to go from $69 dollars (with a military discount), to $89 dollars the second year, to $107 the third year. The unit was used for storage. The money paid in three years would have bought a shed, installed in my back yard, but for less.

The rental process was done without a hitch, the lady at the office was very friendly and helpful. Checking out was painless. I rated you a 7 because that leaves you room to grow and improve you staff and company.