my understanding you dont refund any-money if you move out after they take your monthly payment even if you move out 1 day later or 25 days, which i dont agree with, their should be a pro-rated as you offer it when you want to change to a future date when your monthly payment comes out, so if your company offers that you should be able to do the same for when people move out, i will be filing a complaint..
Verified User
•
Jun 17, 2026
5.0/5
5.0/5
This cubesmart location is clean and easily accessible
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Chris made my shopping experience, for a storage unit, pleasant. He worked hard to give me the best rate and explain all the details. He’s definitely an asset to your company.
Verified User
•
Jun 6, 2026
2.0/5
2.0/5
Cancelled 5 days into the month (after paying for over a year) and a prorated refund was not issued. That’s ridiculous.
Verified User
•
Jun 5, 2026
5.0/5
5.0/5
Clean unit. Very courteous and helpful staff.Called right away when there was a leak in the building possibly affecting my unit. (It did not). Install a sign no access after 7 p m
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
It was always made easy and safe
Verified User
•
Jun 2, 2026
1.0/5
1.0/5
You push people hard on the basic items for storage and don't work with us very well. Your late payment charges were ridiculous..You raised you monthly rate $70 to $80 dollars.I wS a month when people were already maxed out.
my understanding you dont refund any-money if you move out after they take your monthly payment even if you move out 1 day later or 25 days, which i dont agree with, their should be a pro-rated as you offer it when you want to change to a future date when your monthly payment comes out, so if your company offers that you should be able to do the same for when people move out, i will be filing a complaint..
Verified User
•
Jun 17, 2026
5.0/5
5.0/5
This cubesmart location is clean and easily accessible
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Chris made my shopping experience, for a storage unit, pleasant. He worked hard to give me the best rate and explain all the details. He’s definitely an asset to your company.
Verified User
•
Jun 6, 2026
2.0/5
2.0/5
Cancelled 5 days into the month (after paying for over a year) and a prorated refund was not issued. That’s ridiculous.
Verified User
•
Jun 5, 2026
5.0/5
5.0/5
Clean unit. Very courteous and helpful staff.Called right away when there was a leak in the building possibly affecting my unit. (It did not). Install a sign no access after 7 p m
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
It was always made easy and safe
Verified User
•
Jun 2, 2026
1.0/5
1.0/5
You push people hard on the basic items for storage and don't work with us very well. Your late payment charges were ridiculous..You raised you monthly rate $70 to $80 dollars.I wS a month when people were already maxed out.