Erica was the reason. She was very attentive and she provide such great customer service.
Verified User
•
May 26, 2026
1.0/5
1.0/5
Worst experience ever! The company is constantly switching! Constantly raising princes! I was paying 163 dollars for storage unit that currently on market for 63 dollars! When I called and asked about manager was super rude I even had to go to district manager! Also app never works for payment! It was just always something so moved on to more reliable and affordable company! Then when I moved out we moved out on 19th and went into office to ask if the rest of month would be prorated she told me no! She never even put my moving out date till 26th!
Verified User
•
May 8, 2026
5.0/5
5.0/5
Ericka the manager was extremely helpful, great customer service. She was quick, knowledgeable and courteous.
Verified User
•
Apr 18, 2026
2.0/5
2.0/5
It was good but the price jumped a lot.
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
Convenient location and easy access to my unit. It was clean and always had carts to move the large items.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
The new manager at the Orange Bloosom Trail and 517 is very professional and helpful.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
I have been renting a unit for approx. 8+ years and the best customer service I received was with the current new management. Justin a current employee as of 03/2026, listened to my concerns and provided exceptional assistance. He was patient, was able to properly communicate and demonstrated this by reinstating exactly what my concerns were. Justin offered me a refund for 1 month due to these inconveniences and contacted me to complete my move out and confirm my refund. Thank you for having such a great employee.
Erica was the reason. She was very attentive and she provide such great customer service.
Verified User
•
May 26, 2026
1.0/5
1.0/5
Worst experience ever! The company is constantly switching! Constantly raising princes! I was paying 163 dollars for storage unit that currently on market for 63 dollars! When I called and asked about manager was super rude I even had to go to district manager! Also app never works for payment! It was just always something so moved on to more reliable and affordable company! Then when I moved out we moved out on 19th and went into office to ask if the rest of month would be prorated she told me no! She never even put my moving out date till 26th!
Verified User
•
May 8, 2026
5.0/5
5.0/5
Ericka the manager was extremely helpful, great customer service. She was quick, knowledgeable and courteous.
Verified User
•
Apr 18, 2026
2.0/5
2.0/5
It was good but the price jumped a lot.
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
Convenient location and easy access to my unit. It was clean and always had carts to move the large items.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
The new manager at the Orange Bloosom Trail and 517 is very professional and helpful.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
I have been renting a unit for approx. 8+ years and the best customer service I received was with the current new management. Justin a current employee as of 03/2026, listened to my concerns and provided exceptional assistance. He was patient, was able to properly communicate and demonstrated this by reinstating exactly what my concerns were. Justin offered me a refund for 1 month due to these inconveniences and contacted me to complete my move out and confirm my refund. Thank you for having such a great employee.